Customer Satisfaction Survey

Question Title

* 1. Who assisted you with your project?

Question Title

* 2. Type of permit? (ex. commercial, residential, mechanical, re-roof, fence, etc.)

Question Title

* 3. Did you find it easy to get status/updates for your permit?

Yes

Question Title

* 4. Rate your experience with our staff's knowledge and professionalism.

5 - Excellent

4 - Good

3 - Acceptable

2 - Fair

1 - Poor

Question Title

* 5. Rate your experience with our staff's helpfulness in answering questions.

5 - Excellent

4 - Good

3 - Acceptable

2 - Fair

1 - Poor

Question Title

* 6. Rate your experience with our website/online portal.

5 - Excellent

4 - Good

3 - Acceptable

2 - Fair

1 - Poor

Question Title

* 7. Rate your experience with our staff's timeliness in processing your permit.

5 - Excellent

4 - Good

3 - Acceptable

2 - Fair

1 - Poor

Question Title

* 8. Rate your overall experience.

5 - Excellent

4 - Good

3 - Acceptable

2 - Fair

1 - Poor

Customer Satisfaction Survey

Question Title

* 1. Who assisted you with your project?

Question Title

* 2. Type of permit? (ex. commercial, residential, mechanical, re-roof, fence, etc.)

Question Title

* 3. Did you find it easy to get status/updates for your permit?

Question Title

* 4. Rate your experience with our staff's knowledge and professionalism.

Question Title

* 5. Rate your experience with our staff's helpfulness in answering questions.

Question Title

* 6. Rate your experience with our website/online portal.

Question Title

* 7. Rate your experience with our staff's timeliness in processing your permit.

Question Title

* 8. Rate your overall experience.

Question Title

* 9. What change(s) would you like to see the building department implement to better serve the needs of our customers?

Question Title

* 10. Would you like to be contacted? (If yes, please leave your contact information)