Skip to content

Ridge Medical Practice Patient Feedback 2024/2025

Your feedback is really appreciated....

We would be really grateful if you could please take a few minutes to answer some questions about our access and care which will help us to continue to improve your experience as a patient at The Ridge Medical Practice.
1.Most often the first person you are in contact with at our surgery is a receptionist, generally how helpful do you find the receptionists at The Ridge Medical Practice?
2.Thinking about when you need to get in touch with us, how easy is it to get through to us on the phone?
3.Which other ways have you used to arrange appointments with us:
4.As well as the core appointments during the daytime we also offer GP, Nurse and HCA appointments in the evenings and at weekends.  Have you been made aware of these appointments?
5.Have you ever used an evening or weekend appointment arranged for you by us?
6.Overall, how satisfied are you with the appointment times that are available to you?
7.When you make an appointment to speak to a clinician at The Ridge Medical Practice, would you say you usually get to speak to your preferred clinician?
8.When you last arranged an appointment at The Ridge Medical Practice were you satisfied with the type of appointment that you were offered?
9.Overall, how would you describe your experience of making an appointment with us?
10.Thinking about the last time you spoke to a clinician at The Ridge Medical Practice, were they good at giving you enough time?
11.During your last consultation with one of our clinical staff, how good was the clinician at listening to you?
12.During your last consultation with a clinician, how good was the clinician at treating you with care and concern?
13.During your last consultation with a clinician, were you involved as much as you wanted to be in decisions about your care and treatment?
14.During your last consultation with a clinician at The Ridge Medical Practice, did you feel that the clinician recognised and/or understood any mental health needs?
15.Thinking about the reason for your last consultation with a clinician, were your needs met?
16.Thinking about all of your use and interactions with our services and team members. Overall, how would you describe your experience at The Ridge Medical Practice?
17.Would you like to give us any other feedback or comments:
18.We are not being nosey! Asking the following questions tells us if we are listening to a diverse community or if anyone's voice is being left out....
You are:
19.Your age:
20.Your ethnic group:
21.Do you consider yourself to be:
22.Do you have a Learning Disability or Autism?
23.Do you have a health need or a disability that limits your everyday activities?
Current Progress,
0 of 23 answered