Disability and Access Inclusion Plan Survey 2024

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* 1. Are you aware the Shire of Brookton has a Disability Access and Inclusion Plan?

Yes

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* 2. Are you ......

a person with a disability

a family member, carer or friend of a person with a disability

a staff member of the Shire of Brookton

a contractor or agent of the Shire of Brookton

from a disability service, health service provider or advocacy organisation

a business owner in the Shire

an interested community member

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* 3. Have you accessed any of the following services from the Shire of Brookton? (Please tick all that apply).

Rubbish collection

Building and planning services

Library services (via the CRC)

Ranger services

Community bus

Community events - Christmas party, School Holiday activities etc

Administration services - including payment of fees (rates, animal registration etc)

Other (please specify)

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* 4. Did you, or your family member/client experience any barriers in accessing these services or events?

Yes

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* 5. What recommendations would you make to improve access to our services and events for people with a disability?

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* 6. Have you accessed any of the following Shire of Brookton buildings or facilities?

Shire Administration Office

Community Resource Centre

WB Eva Pavilion

Memorial Hall

Brookton Aquatic Centre

Brookton Waste Facility

Public toilets (Robinson Road)

Parks

Footpaths and dual use pathways

Brookton Caravan Park

Brookton Cemetery

Other (please specify)

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* 7. Did you, or your family member/client, experience any barriers in accessing these buildings or facilities?

Yes

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* 8. What recommendations would you make to improve access to our buildings and facilities for people with a disability?

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* 9. Which of the following have you used to access information from the Shire of Brookton?

Shire Notes in the Brookton Telegraph

Shire of Brookton Website

Shire of Brookton Facebook

Community Resource Centre Facebook

Annual Rates brochure

Posters and flyers

Brookton Public Library

Other (please specify)

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* 10. Did you, or your family/client, experience any barriers in accessing the information?

Yes

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* 11. What recommendations would you make to improve access to information for people with a disability?

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* 12. Which of the following have you used to access customer service from employees of the Shire of Brookton?

Face to face at the Administration Office

Face to face at the Community Resource Centre

Phone

Online (payments or enquiries)

By mail

Other (please specify)

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* 13. Did you, or your family member/client, experience any barriers in accessing customer service?

Yes

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* 14. How do you think we could improve access to customer services for people with disability?

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* 15. Which of the following have you used to make a complaint to the Shire of Brookton?

In person at the Shire Administration office

In person at the Community Resource Centre

By phone

By mail

By email

Online via our website

Online via social media (Shire of Brookton Facebook)

Online via social media (Community Resource Centre Facebook)

Other (please specify)

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* 16. Did you, or your family member/client, experience any barriers in making a complaint?

Yes

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* 17. What recommendations would you make for us to improve access to making complaints for people with a disability?

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* 18. Which of the following public consultation methods have you participated in?

Surveys - either electronic or paper copy

Community forums/workshops

Committee's or reference groups

Telephone interviews

Other (please specify)

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* 19. Did you, or your family member/client, experience any barriers in participating in public consultation?

Yes

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* 20. What recommendations would you make to us to improve access to public consultation for people with a disability?

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* 21. How do you hear about employment or volunteering opportunities with the Shire of Brookton?

Brookton Telegraph

Shire of Brookton website

Shire of Brookton Facebook

Community Resource Centre Facebook

Community Resource Centre jobs board

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* 22. Do you believe there are any barriers to people with a disability in accessing employment or volunteering opportunities with the Shire of Brookton?

Yes

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* 23. What recommendations would you make to us to improve access to employment or volunteering opportunities with the Shire of Brookton?

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* 24. Overall, how would you rate the Shire of Brookton as being an inclusive community for all people?

100

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 25. To provide feedback on targeted projects can you identify any specific physical barriers or challenges you encounter when accessing our facilities and services.

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* 26. Please share with us your positive experiences in the community in relation to access and inclusion.

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* 27. If you would be interested in being part of the Community Advisory Group that will help prioritise the action items for the Disability Access Inclusion Plan 2024-2029, please provide your contact details.

Name

Company

Address

Address 2

City/Town

ZIP/Postal Code

Email Address

Phone Number

Disability and Access Inclusion Plan Survey 2024 - 2029

Question Title

* 1. Are you aware the Shire of Brookton has a Disability Access and Inclusion Plan?

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* 2. Are you ......

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* 3. Have you accessed any of the following services from the Shire of Brookton? (Please tick all that apply).

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* 4. Did you, or your family member/client experience any barriers in accessing these services or events?

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* 5. What recommendations would you make to improve access to our services and events for people with a disability?

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* 6. Have you accessed any of the following Shire of Brookton buildings or facilities?

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* 7. Did you, or your family member/client, experience any barriers in accessing these buildings or facilities?

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* 8. What recommendations would you make to improve access to our buildings and facilities for people with a disability?

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* 9. Which of the following have you used to access information from the Shire of Brookton?

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* 10. Did you, or your family/client, experience any barriers in accessing the information?

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* 11. What recommendations would you make to improve access to information for people with a disability?

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* 12. Which of the following have you used to access customer service from employees of the Shire of Brookton?

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* 13. Did you, or your family member/client, experience any barriers in accessing customer service?

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* 14. How do you think we could improve access to customer services for people with disability?

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* 15. Which of the following have you used to make a complaint to the Shire of Brookton?

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* 16. Did you, or your family member/client, experience any barriers in making a complaint?

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* 17. What recommendations would you make for us to improve access to making complaints for people with a disability?

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* 18. Which of the following public consultation methods have you participated in?

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* 19. Did you, or your family member/client, experience any barriers in participating in public consultation?

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* 20. What recommendations would you make to us to improve access to public consultation for people with a disability?

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* 21. How do you hear about employment or volunteering opportunities with the Shire of Brookton?

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* 22. Do you believe there are any barriers to people with a disability in accessing employment or volunteering opportunities with the Shire of Brookton?

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* 23. What recommendations would you make to us to improve access to employment or volunteering opportunities with the Shire of Brookton?

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* 24. Overall, how would you rate the Shire of Brookton as being an inclusive community for all people?

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* 25. To provide feedback on targeted projects can you identify any specific physical barriers or challenges you encounter when accessing our facilities and services.

Question Title

* 26. Please share with us your positive experiences in the community in relation to access and inclusion.

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* 27. If you would be interested in being part of the Community Advisory Group that will help prioritise the action items for the Disability Access Inclusion Plan 2024-2029, please provide your contact details.

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* 28. Thank you for completing this survey. Your feedback will assist us preparing our future planning within the Shire of Brookton.