HCV Landlord Survey Question Title * 1. Are you a property owner and/or property manager? Yes No Question Title * 2. How familiar are you with the Housing Choice Voucher programs? I am currently renting to an HCV tenant (skip to question 4) I have rented to an HCV tenant in the past, but am not currently renting to one now I have never rented to an HCV tenant, but have heard of the Housing Choice Voucher program I have never rented to and HCV tenant, and have never heard of the Housing Choice Voucher program Question Title * 3. If you are not currently renting to an HCV tenant, what are the barriers that are preventing you from doing so? No HCV tenant has ever applied to any of my properties My properties are too expensive for voucher holders I've had a bad experience with a voucher client Meeting inspection standards Paperwork/Regulations Concerns with payment (please specify) Other (please specify) Question Title * 4. How would you rate your overall experience working with HCV tenants? (1= tenants are worse than average, 100= tenants are better than average) 1 100 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 5. In general: Strongly Agree Agree Disagree Strongly Disagree The BHA staff is professional and courteous. The BHA staff is professional and courteous. Strongly Agree The BHA staff is professional and courteous. Agree The BHA staff is professional and courteous. Disagree The BHA staff is professional and courteous. Strongly Disagree Question Title * 6. In general: Always Usually Sometimes Never The Housing Services staff is responsive to my questions and returns my phone calls promptly. The Housing Services staff is responsive to my questions and returns my phone calls promptly. Always The Housing Services staff is responsive to my questions and returns my phone calls promptly. Usually The Housing Services staff is responsive to my questions and returns my phone calls promptly. Sometimes The Housing Services staff is responsive to my questions and returns my phone calls promptly. Never I receive the housing assistance payments on time (with the exception of the 1st check). I receive the housing assistance payments on time (with the exception of the 1st check). Always I receive the housing assistance payments on time (with the exception of the 1st check). Usually I receive the housing assistance payments on time (with the exception of the 1st check). Sometimes I receive the housing assistance payments on time (with the exception of the 1st check). Never Question Title * 7. How can our office improve our services to you? Question Title * 8. What is the most difficult part of the leasing and inspections process for you? Tenant selection and screening Completing pre-inspection paperwork Preparing for and passing inspection Submitting lease agreement Executing HAP Contract Other (please specify) Question Title * 9. What is the easiest part of the leasing and inspection process for you? Tenant selection and screening Completing pre-inspection paperwork Preparing for and passing inspection Submitting lease agreement Executing HAP Contract Other (please specify) Question Title * 10. I would recommend the Housing Choice Voucher Program to other landlords and property managers. Yes No Next