Guyana Restaurant Week 2020 Customer Feedback Survey

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* 3. Age range

15-25yrs

26-35yrs

36-45yrs

46-55yrs

Above 55yrs

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* 4. How did you hear about Guyana Restaurant Week?

Television

Radio

Social Media

Website

Friends/Family

Other (please specify)

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* 5. Please indicate how much you agree or disagree with the following statements about the service at this restaurant?

	Completely agree	Somewhat agree	Neutral	Somewhat disagree	Completely disagree
The food was served fresh and hot	The food was served fresh and hot Completely agree	The food was served fresh and hot Somewhat agree	The food was served fresh and hot Neutral	The food was served fresh and hot Somewhat disagree	The food was served fresh and hot Completely disagree
The range of options on the menu was satisfactory	The range of options on the menu was satisfactory Completely agree	The range of options on the menu was satisfactory Somewhat agree	The range of options on the menu was satisfactory Neutral	The range of options on the menu was satisfactory Somewhat disagree	The range of options on the menu was satisfactory Completely disagree
The quality of the food was excellent	The quality of the food was excellent Completely agree	The quality of the food was excellent Somewhat agree	The quality of the food was excellent Neutral	The quality of the food was excellent Somewhat disagree	The quality of the food was excellent Completely disagree
The dishes were tasty and flavourful	The dishes were tasty and flavourful Completely agree	The dishes were tasty and flavourful Somewhat agree	The dishes were tasty and flavourful Neutral	The dishes were tasty and flavourful Somewhat disagree	The dishes were tasty and flavourful Completely disagree
We were seated promptly	We were seated promptly Completely agree	We were seated promptly Somewhat agree	We were seated promptly Neutral	We were seated promptly Somewhat disagree	We were seated promptly Completely disagree
A server was there to take our order within five minutes	A server was there to take our order within five minutes Completely agree	A server was there to take our order within five minutes Somewhat agree	A server was there to take our order within five minutes Neutral	A server was there to take our order within five minutes Somewhat disagree	A server was there to take our order within five minutes Completely disagree
The menu was easy to understand	The menu was easy to understand Completely agree	The menu was easy to understand Somewhat agree	The menu was easy to understand Neutral	The menu was easy to understand Somewhat disagree	The menu was easy to understand Completely disagree
The wait staff was knowledgeable about the menu and services	The wait staff was knowledgeable about the menu and services Completely agree	The wait staff was knowledgeable about the menu and services Somewhat agree	The wait staff was knowledgeable about the menu and services Neutral	The wait staff was knowledgeable about the menu and services Somewhat disagree	The wait staff was knowledgeable about the menu and services Completely disagree
The wait staff was courteous and patient when taking our order	The wait staff was courteous and patient when taking our order Completely agree	The wait staff was courteous and patient when taking our order Somewhat agree	The wait staff was courteous and patient when taking our order Neutral	The wait staff was courteous and patient when taking our order Somewhat disagree	The wait staff was courteous and patient when taking our order Completely disagree
The outdoor dining area was clean and sanitary	The outdoor dining area was clean and sanitary Completely agree	The outdoor dining area was clean and sanitary Somewhat agree	The outdoor dining area was clean and sanitary Neutral	The outdoor dining area was clean and sanitary Somewhat disagree	The outdoor dining area was clean and sanitary Completely disagree
The staff wore face coverings at all times	The staff wore face coverings at all times Completely agree	The staff wore face coverings at all times Somewhat agree	The staff wore face coverings at all times Neutral	The staff wore face coverings at all times Somewhat disagree	The staff wore face coverings at all times Completely disagree
Overall the service was excellent	Overall the service was excellent Completely agree	Overall the service was excellent Somewhat agree	Overall the service was excellent Neutral	Overall the service was excellent Somewhat disagree	Overall the service was excellent Completely disagree

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* 6. Overall, how safe did you feel dining at this restaurant, in light of the COVID-19 guidelines?

Very safe

Somewhat safe

Neutral

Somewhat unsafe

Very unsafe

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* 7. Please indicate which of the following COVID-19 safety guidelines and health and safety practices were practiced during your visit to this restaurant.

I was required to wash or sanitize my hands before I was seated

I was required to have my temperature taken before I was allowed to enter

Tables were spaced at least 6ft apart

I was only allowed to sit with the people in my group

There were no more than 4 chairs at each table

Staff were observed cleaning and sanitising the tables after each group left

Staff wore face coverings correctly at all times

Hand-sanitizer was readily available throughout the facility

Appropriate signage were installed and visible

Outdoor dining

Indoor dining

Delivery and curb-side pick-up service

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* 8. Do you have any recommendations for improving the service at this restaurant?

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* 9. Would you recommend this restaurant to someone else?

Yes

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* 10. Did you have meals at more than one restaurants during Guyana Restaurant Week 2020?

Yes

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* 11. If yes, which was your favourite restaurant?

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* 12. Which was your least favourite restaurant?

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* 13. How likely is it that you would partake in Guyana Restaurant Week again?

Not likely

Somewhat likely

Very Likely

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 14. Can you highlight the green sustainable initiatives practised by the restaurants you ate from?

Eliminated Styrofoam

Served 30% of entrees Vegan and 20% Vegetarian

Utilised LEDs

Utilised napkins, paper towels, tissues, take-out containers, and other disposables that are made from recycled content

Served water only upon request

Their takeaway containers are all compostable or biodegradable

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* 15. Was there more that restaurants could have done to make your experience more environmentally friendly?

Yes

Guyana Restaurant Week 2020 Customer Feedback Survey

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* 1. Name of Restaurant

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* 2. Sex

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* 3. Age range

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* 4. How did you hear about Guyana Restaurant Week?

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* 5. Please indicate how much you agree or disagree with the following statements about the service at this restaurant?

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* 6. Overall, how safe did you feel dining at this restaurant, in light of the COVID-19 guidelines?

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* 7. Please indicate which of the following COVID-19 safety guidelines and health and safety practices were practiced during your visit to this restaurant.

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* 8. Do you have any recommendations for improving the service at this restaurant?

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* 9. Would you recommend this restaurant to someone else?

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* 10. Did you have meals at more than one restaurants during Guyana Restaurant Week 2020?

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* 11. If yes, which was your favourite restaurant?

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* 12. Which was your least favourite restaurant?

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* 13. How likely is it that you would partake in Guyana Restaurant Week again?

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* 14. Can you highlight the green sustainable initiatives practised by the restaurants you ate from?

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* 15. Was there more that restaurants could have done to make your experience more environmentally friendly?

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* 16. If yes, please state.