Do you use the Knowledge Library and SEO Member Files before submitting a ticket?

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* 1. Do you use the Knowledge Library and SEO Member Files before submitting a ticket?

The SEO Helpdesk handles tickets in a courteous manner

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* 2. The SEO Helpdesk handles tickets in a courteous manner

The SEO Helpdesk handles tickets quickly and efficiently

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* 3. The SEO Helpdesk handles tickets quickly and efficiently

The information provided as part of the ticket solution was helpful to solve my problem and was relevant

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* 4. The information provided as part of the ticket solution was helpful to solve my problem and was relevant

The ticket waiting time from the time the ticket was created to resolved was satisfactory

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* 5. The ticket waiting time from the time the ticket was created to resolved was satisfactory

Please rate your overall satisfaction level of the SEO Helpdesk

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* 6. Please rate your overall satisfaction level of the SEO Helpdesk

Comments/Suggestions
(Please provide us with your thoughts on your helpdesk experience and to help SEO improve this service)

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* 7. Comments/Suggestions
(Please provide us with your thoughts on your helpdesk experience and to help SEO improve this service)

Would you like to be contacted regarding your comments

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* 8. Would you like to be contacted regarding your comments

Please provide us with any ticket IDs associated with this survey

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* 9. Please provide us with any ticket IDs associated with this survey

Name

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* 10. Name

Please provide us with your e-mail if you would like to be contacted about your comments
Your E-mail

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* 12. Your E-mail

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