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* 1. 1.       How do you learn about financial aid availability, awards, and updates?

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* 2. 1.       When you did contact our office, how satisfied were you with the accuracy of the information that you received from our staff?

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* 3. Indicate your satisfaction with the length of time it took for your question(s)  to be answered by our staff:

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* 4. How would you describe the service that you received from our office?

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* 5. Do you agree with the following statement: “My issue was resolved during the interaction with office staff.”

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* 6. Do you follow us on Social Media?

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* 7. If you answered yes, what topics would you be interested in seeing on our pages?

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* 8. Would you be interested in using online chat to contact our office?

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* 9. If yes, what time of day would you use the chat function?

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* 10. Is there any other information that you would like to share with us?

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