SATIB24: Re-imagining risk transfer and incident management

Please consider taking a few moments to let us know how we can bring you greater peace of mind as you re-open your business.

Question Title

* 1. What are your primary risk concerns related to reopening your business? (0 least concerned - 10 most concerned)

	0	1	2	3	4	5	6	7	8	9	10
Business disrupted due to government regulations	Business disrupted due to government regulations 0	Business disrupted due to government regulations 1	Business disrupted due to government regulations 2	Business disrupted due to government regulations 3	Business disrupted due to government regulations 4	Business disrupted due to government regulations 5	Business disrupted due to government regulations 6	Business disrupted due to government regulations 7	Business disrupted due to government regulations 8	Business disrupted due to government regulations 9	Business disrupted due to government regulations 10
Business disrupted due to a positive case of Covid-19 on the premises	Business disrupted due to a positive case of Covid-19 on the premises 0	Business disrupted due to a positive case of Covid-19 on the premises 1	Business disrupted due to a positive case of Covid-19 on the premises 2	Business disrupted due to a positive case of Covid-19 on the premises 3	Business disrupted due to a positive case of Covid-19 on the premises 4	Business disrupted due to a positive case of Covid-19 on the premises 5	Business disrupted due to a positive case of Covid-19 on the premises 6	Business disrupted due to a positive case of Covid-19 on the premises 7	Business disrupted due to a positive case of Covid-19 on the premises 8	Business disrupted due to a positive case of Covid-19 on the premises 9	Business disrupted due to a positive case of Covid-19 on the premises 10
Cancellation of bookings	Cancellation of bookings 0	Cancellation of bookings 1	Cancellation of bookings 2	Cancellation of bookings 3	Cancellation of bookings 4	Cancellation of bookings 5	Cancellation of bookings 6	Cancellation of bookings 7	Cancellation of bookings 8	Cancellation of bookings 9	Cancellation of bookings 10
Health and safety of staff and guests	Health and safety of staff and guests 0	Health and safety of staff and guests 1	Health and safety of staff and guests 2	Health and safety of staff and guests 3	Health and safety of staff and guests 4	Health and safety of staff and guests 5	Health and safety of staff and guests 6	Health and safety of staff and guests 7	Health and safety of staff and guests 8	Health and safety of staff and guests 9	Health and safety of staff and guests 10
Third party liability	Third party liability 0	Third party liability 1	Third party liability 2	Third party liability 3	Third party liability 4	Third party liability 5	Third party liability 6	Third party liability 7	Third party liability 8	Third party liability 9	Third party liability 10
Cybersecurity	Cybersecurity 0	Cybersecurity 1	Cybersecurity 2	Cybersecurity 3	Cybersecurity 4	Cybersecurity 5	Cybersecurity 6	Cybersecurity 7	Cybersecurity 8	Cybersecurity 9	Cybersecurity 10
Financial failure of a supplier	Financial failure of a supplier 0	Financial failure of a supplier 1	Financial failure of a supplier 2	Financial failure of a supplier 3	Financial failure of a supplier 4	Financial failure of a supplier 5	Financial failure of a supplier 6	Financial failure of a supplier 7	Financial failure of a supplier 8	Financial failure of a supplier 9	Financial failure of a supplier 10

Other (please specify)

Question Title

* 2. How important to you are the following features in a Covid-19-specific incident management service? (0 least important - 10 most important)

	0	1	2	3	4	5	6	7	8	9	10
Incident management and advice (Covid-19 related protocols)	Incident management and advice (Covid-19 related protocols) 0	Incident management and advice (Covid-19 related protocols) 1	Incident management and advice (Covid-19 related protocols) 2	Incident management and advice (Covid-19 related protocols) 3	Incident management and advice (Covid-19 related protocols) 4	Incident management and advice (Covid-19 related protocols) 5	Incident management and advice (Covid-19 related protocols) 6	Incident management and advice (Covid-19 related protocols) 7	Incident management and advice (Covid-19 related protocols) 8	Incident management and advice (Covid-19 related protocols) 9	Incident management and advice (Covid-19 related protocols) 10
Medical service provider referral	Medical service provider referral 0	Medical service provider referral 1	Medical service provider referral 2	Medical service provider referral 3	Medical service provider referral 4	Medical service provider referral 5	Medical service provider referral 6	Medical service provider referral 7	Medical service provider referral 8	Medical service provider referral 9	Medical service provider referral 10
Covid-19 test	Covid-19 test 0	Covid-19 test 1	Covid-19 test 2	Covid-19 test 3	Covid-19 test 4	Covid-19 test 5	Covid-19 test 6	Covid-19 test 7	Covid-19 test 8	Covid-19 test 9	Covid-19 test 10
Evacuation and medical expenses for third-party providers	Evacuation and medical expenses for third-party providers 0	Evacuation and medical expenses for third-party providers 1	Evacuation and medical expenses for third-party providers 2	Evacuation and medical expenses for third-party providers 3	Evacuation and medical expenses for third-party providers 4	Evacuation and medical expenses for third-party providers 5	Evacuation and medical expenses for third-party providers 6	Evacuation and medical expenses for third-party providers 7	Evacuation and medical expenses for third-party providers 8	Evacuation and medical expenses for third-party providers 9	Evacuation and medical expenses for third-party providers 10
Guarantee of payment for medical admission, if necessary	Guarantee of payment for medical admission, if necessary 0	Guarantee of payment for medical admission, if necessary 1	Guarantee of payment for medical admission, if necessary 2	Guarantee of payment for medical admission, if necessary 3	Guarantee of payment for medical admission, if necessary 4	Guarantee of payment for medical admission, if necessary 5	Guarantee of payment for medical admission, if necessary 6	Guarantee of payment for medical admission, if necessary 7	Guarantee of payment for medical admission, if necessary 8	Guarantee of payment for medical admission, if necessary 9	Guarantee of payment for medical admission, if necessary 10
Isolation costs (e.g. accommodation / catering / etc.)	Isolation costs (e.g. accommodation / catering / etc.) 0	Isolation costs (e.g. accommodation / catering / etc.) 1	Isolation costs (e.g. accommodation / catering / etc.) 2	Isolation costs (e.g. accommodation / catering / etc.) 3	Isolation costs (e.g. accommodation / catering / etc.) 4	Isolation costs (e.g. accommodation / catering / etc.) 5	Isolation costs (e.g. accommodation / catering / etc.) 6	Isolation costs (e.g. accommodation / catering / etc.) 7	Isolation costs (e.g. accommodation / catering / etc.) 8	Isolation costs (e.g. accommodation / catering / etc.) 9	Isolation costs (e.g. accommodation / catering / etc.) 10
Related costs of a relative or friend (e.g. accommodation / catering / etc.)	Related costs of a relative or friend (e.g. accommodation / catering / etc.) 0	Related costs of a relative or friend (e.g. accommodation / catering / etc.) 1	Related costs of a relative or friend (e.g. accommodation / catering / etc.) 2	Related costs of a relative or friend (e.g. accommodation / catering / etc.) 3	Related costs of a relative or friend (e.g. accommodation / catering / etc.) 4	Related costs of a relative or friend (e.g. accommodation / catering / etc.) 5	Related costs of a relative or friend (e.g. accommodation / catering / etc.) 6	Related costs of a relative or friend (e.g. accommodation / catering / etc.) 7	Related costs of a relative or friend (e.g. accommodation / catering / etc.) 8	Related costs of a relative or friend (e.g. accommodation / catering / etc.) 9	Related costs of a relative or friend (e.g. accommodation / catering / etc.) 10
Medical translation services	Medical translation services 0	Medical translation services 1	Medical translation services 2	Medical translation services 3	Medical translation services 4	Medical translation services 5	Medical translation services 6	Medical translation services 7	Medical translation services 8	Medical translation services 9	Medical translation services 10
Local repatriation expenses, including compulsory quarantine	Local repatriation expenses, including compulsory quarantine 0	Local repatriation expenses, including compulsory quarantine 1	Local repatriation expenses, including compulsory quarantine 2	Local repatriation expenses, including compulsory quarantine 3	Local repatriation expenses, including compulsory quarantine 4	Local repatriation expenses, including compulsory quarantine 5	Local repatriation expenses, including compulsory quarantine 6	Local repatriation expenses, including compulsory quarantine 7	Local repatriation expenses, including compulsory quarantine 8	Local repatriation expenses, including compulsory quarantine 9	Local repatriation expenses, including compulsory quarantine 10
Trauma counselling	Trauma counselling 0	Trauma counselling 1	Trauma counselling 2	Trauma counselling 3	Trauma counselling 4	Trauma counselling 5	Trauma counselling 6	Trauma counselling 7	Trauma counselling 8	Trauma counselling 9	Trauma counselling 10
Managed by specialist who understands tourism	Managed by specialist who understands tourism 0	Managed by specialist who understands tourism 1	Managed by specialist who understands tourism 2	Managed by specialist who understands tourism 3	Managed by specialist who understands tourism 4	Managed by specialist who understands tourism 5	Managed by specialist who understands tourism 6	Managed by specialist who understands tourism 7	Managed by specialist who understands tourism 8	Managed by specialist who understands tourism 9	Managed by specialist who understands tourism 10

Other (please specify)

Question Title

* 3. On which topics would you like to receive additional information? (tick all that apply)

Training and education of staff

Monitoring of guests / staff with Covid-19 symptoms

Cleaning and sanitising vehicles / premises

Self-isolating a guest in a dedicated room

Staff protective equipment

Communicating with and reassuring guests

Maintaining records for contact tracing

Cybersecurity

How to limit liability exposure during Covid-19

Other (please specify)

Question Title

* 4. What other insurance and risk management products and services would you like to see us offer? (tick all that apply)

Pandemic cover for future infectious disease events

Travel insurance with 'cancel for any reason' cover (for risk transfer to traveller)

Contingent insurance to guarantee against financial failure in value chain

Indemnity templates and advice for liability

Cyber security cover

Covid-19 incident response service

Other (please specify)