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SATIB24: Re-imagining risk transfer and incident management
Please consider taking a few moments to let us know how we can bring you greater peace of mind as you re-open your business.
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1.
What are your primary risk concerns related to reopening your business? (0 least concerned - 10 most concerned)
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Business disrupted due to government regulations
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Business disrupted due to a positive case of Covid-19 on the premises
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Cancellation of bookings
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Health and safety of staff and guests
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Third party liability
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Cybersecurity
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Financial failure of a supplier
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Other (please specify)
2.
How important to you are the following features in a Covid-19-specific incident management service? (0 least important - 10 most important)
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Incident management and advice (Covid-19 related protocols)
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Medical service provider referral
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Covid-19 test
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Evacuation and medical expenses for third-party providers
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Guarantee of payment for medical admission, if necessary
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Isolation costs (e.g. accommodation / catering / etc.)
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Related costs of a relative or friend (e.g. accommodation / catering / etc.)
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Medical translation services
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Local repatriation expenses, including compulsory quarantine
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Trauma counselling
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Managed by specialist who understands tourism
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Other (please specify)
3.
On which topics would you like to receive additional information? (tick all that apply)
Training and education of staff
Monitoring of guests / staff with Covid-19 symptoms
Cleaning and sanitising vehicles / premises
Self-isolating a guest in a dedicated room
Staff protective equipment
Communicating with and reassuring guests
Maintaining records for contact tracing
Cybersecurity
How to limit liability exposure during Covid-19
Other (please specify)
4.
What other insurance and risk management products and services would you like to see us offer? (tick all that apply)
Pandemic cover for future infectious disease events
Travel insurance with 'cancel for any reason' cover (for risk transfer to traveller)
Contingent insurance to guarantee against financial failure in value chain
Indemnity templates and advice for liability
Cyber security cover
Covid-19 incident response service
Other (please specify)
Current Progress,
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