* 1. What do you request most from the IT Department?

* 2. How satisfied were you with the quality of support in resolving your most recent problem?

* 3. How satisfied are you overall with the customer support from the Information Technology (IT) Department?
1 - poor; 10 - excellent

* 4. If you rated the department 4 or less, what do you think needs to be corrected to provide better customer service?

* 5. Are you aware that IT supports and services all of the following areas: School of Law, School of Divinity (East Campus), School of Social Work (West Campus), Capstone Institute (West Campus), and Center for Drug Abuse Research (West Campus)

* 6. What technologies have you seen at other Law Schools that you would like to have at Howard University School of Law?

* 7. What new technology would you like to see implemented within the next 12 months?

* 8. What additional recommendations do you have to improve the services of the IT Department?

* 9. General Comments: