UPMC Health Plan would like your feedback on how well our Online Provider Directory is serving your needs. Please take a few minutes to answer the questions below. Your answers will help us improve your online experience!

1. Why did you visit the Online Provider Directory today? (Select all that apply)

2. Please rate your overall Satisfaction with the Online Provider Directory.

3. Please indicate your level of satisfaction with each of the following aspects of the UPMC Health Plan Online Provider Directory.

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Ease of Use
Clarity of information provided
Ability to find what I was looking for

4. Was it easy or difficult for you to find the physician, hospital, or other medical provider you were looking for?

5. Based on your experience today with the Online Provider Directory were your expectations met?

If you have an issue or question that needs immediate attention, please contact our member services line at 888-976-2756 during normal business hours or at the number on the back of your member ID card.

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