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IBCLC Software Survey- Tell us what you think!
1.
How are you currently charting?
Paper charting
Milk notes
MLC
Jane
Simple Practice
Intakeq
Practice Better
Patient Notes
Charm
Google Workspace
Jotform
Kalix
Care Patron
Office 365
LactaRoute
Lactapp Professional
Other (please specify)
2.
How satisfied are you with your software?
I'm can't stand it!
I tolerate it.
I find it useful.
It is amazing.
I'm can't stand it!
I tolerate it.
I find it useful.
It is amazing.
3.
How difficult is it for you to use and navigate your software
Very easy
Somewhat easy
Somewhat difficult
Difficult
Very difficult
4.
On average, how much do you spend on the following programs per month: charting, messaging/fax, scheduling, video capability, insurance billing/ claim tracking software? (This is approximate and is in dollars or euro)
0
25-50
50-75
75-100
100-125
125-150
150+
5.
How many practitioners use your software account?
1
2-5
5-10
10-15
15-20
20+
6.
How likely would you be to switch platforms
Very likely if I find the right fit
Somewhat likely
Somewhat unlikely
Very unlikely, I'm a loyal user
7.
What factors would make you hesitant to switch to a new practice management platform?
I love what I have
The time required to learn a new system
Migrating client records and documentation
Disruption to my practice operations
Insurance billing set up would have to be recreated
Concern about reliability of a newer platform
Other (please specify)
8.
What factors would make switching software attractive
The software is women owned and operated by an IBCLC
Fully customizable lactation forms and charting templates included
A client app option to track data I need for next appointment and support parents
Video and handout library to include in my care plans
Who growth chart built in
Tongue tie assessment tools
Billing support (for an additional fee)
AI scribing (for an additional fee)
Automatic migration of charts and client information (for an additional fee)
A step by step walk through of set up (think of a Turbo Tax kind of service)
Other (please specify)
9.
What is missing in your current software that you would like to have? What does your dream software include? Share all of your ideas!
10.
Thank you for taking the time to fill this out. Please share any other
information you'd like!
Your ideas and needs matter to Melkflow. Please consider joining our beta testing to make your voice heard as we roll out software designed by and for IBCLCs! Visit
www.melkflow.com
Current Progress,
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