Elisha Speer Survey Question Title * 1. Please let us know a little bit about you. Name Company Question Title * 2. Overall, how would you rate the service you received from the staff at our office? Excellent Very good Good Fair Poor Question Title * 3. How well did our customer service representative answer your question or solve your problem? Extremely well Quite well Moderately well Slightly well Not at all well Question Title * 4. Please let us know how our customer service representative did in the following areas: Superior Service Above Average Average Below Average Very Poor Promptness Promptness Superior Service Promptness Above Average Promptness Average Promptness Below Average Promptness Very Poor Accuracy Accuracy Superior Service Accuracy Above Average Accuracy Average Accuracy Below Average Accuracy Very Poor Helpfulness Helpfulness Superior Service Helpfulness Above Average Helpfulness Average Helpfulness Below Average Helpfulness Very Poor Professionalism Professionalism Superior Service Professionalism Above Average Professionalism Average Professionalism Below Average Professionalism Very Poor Question Title * 5. What did we do really well? Question Title * 6. What can we do even better? Question Title * 7. How likely is it that you would recommend Unishippers to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Next