Does your agency need Case/Care Management Training?

What makes an a case/care manager effective?

NJHSA understands that case managers, also referred to as care managers, work with a variety of service areas: older adults/refugee services/disabilities services/financial assistance, refugees. While some have formal training and licensure, others did not receive formal and explicit training for their craft before joining your team. Many have enjoyed past "learning on the job" experiences, yet still require additional training and further development. NJHSA would like to develop a case/care management curriculum and training that will meet your agency's professional development standards. Graduates would be awarded an NJHSA certification upon completion.

NJHSA's Center for Innovation and Research is planning to subsidize this comprehensive training, either fully or partially, depending on the feedback we receive from this survey.

A summary of the responses will be shared with all who participate.

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* 1. Is the development of a certificate in case management from NJHSA something that your agency would like to see NJHSA take on and deliver?

Yes

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* 2. What knowledge areas are essential to an effective case manager at your organization? Please check all that apply and use the comment box to include any not listed.

Health & Disability

Financial

Housing

Family Systems

Local Resources

Advocacy

Legal Systems

Crisis intervention

Other (please specify)

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* 3. Do you prefer any licenses and certifications that are not required? If so, please list them.

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* 4. What do you look for in an effective case/care manager? Please check all that apply and any other skills and personal characteristics or qualities that you look for.

Experience in social service field

Empathetic

Flexible

Organized

Efficient

Patient

Able to work well with others and independently

Comfortable with conflict

Able to set appropriate boundaries

Culturally sensitive

Trauma informed

Other (please specify)

Does your agency need Case/Care Management Training?

What makes an a case/care manager effective?

Question Title

* 1. Is the development of a certificate in case management from NJHSA something that your agency would like to see NJHSA take on and deliver?

Question Title

* 2. What knowledge areas are essential to an effective case manager at your organization? Please check all that apply and use the comment box to include any not listed.

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* 3. Do you prefer any licenses and certifications that are not required? If so, please list them.

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* 4. What do you look for in an effective case/care manager? Please check all that apply and any other skills and personal characteristics or qualities that you look for.

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* 5. What distinguishes case/care management provided by Jewish human services agencies from other human services organizations?

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* 6. What educational background do you require for case/care managers? Please also list any licenses or certifications that you require.

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* 7. Are there any situations where you might prefer language spoken over years of experience and/or related academic training?

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* 8. If NJHSA were to offer a case/care management training for your staff, how many hours of training would be ideal?

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* 9. Full Name

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* 10. Organization Name

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* 11. Email Address