About Your Library Experience

Thank you for participating. We value your feedback and we'll keep all of your answers anonymous.

Question Title

* 1. How often do you visit the library?

Question Title

* 2. Why/how do you use the library? Please check all that apply.

Question Title

* 3. The following are several online resources available through the library, some of which may be accessed from your library or your home computer. Please check any that you have used. 

Question Title

* 4. Please indicate your level of satisfaction concerning CUSTOMER SERVICE by completing the following statements:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
Library staff treats me fairly and without discrimination.
Library staff are professional in their interactions with me.
Library staff are friendly and approachable.
Library staff are knowledgeable.
Library staff provides quality service.
Library staff responds in a timely manner.

Question Title

* 5. Check all Papillion Public Library materials/services you have used in the past year.

Question Title

* 6. Have your visits to the library been successful?

Question Title

* 7. Please check all reasons for an unsuccessful visit to the library.

Question Title

* 8. How do you find out about Papillion Public Library events?

Question Title

* 9. If you don't participate in library programming, what prevents you from participating?

Question Title

* 10. What kinds of programming would you like to see, either for adults or youth?

Question Title

* 11. Which of the following services would you like to see expanded to meet the needs of our growing community?

0 of 14 answered
 

T