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Self-Checkout: Love It or Leave It?
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1.
What is your age group?
(Required.)
18-24
25-34
35-44
45-54
55-64
65+
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2.
What is your race or ethnicity?
(Required.)
Asian
Black or African American
Hispanic or Latino
White
Mixed
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3.
Which of the following stores do you shop at most often? (Select all that apply)
(Required.)
Walmart (US)
Target (US)
Kroger (US)
Tesco (UK)
Sainsbury’s (UK)
ASDA (UK)
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4.
How often do you use self-checkout stations when shopping?
(Required.)
Always
Often
Sometimes
Rarely
Never
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5.
What are your main reasons for using self-checkout? (Select all that apply)
(Required.)
It's faster
Shorter lines
I prefer not to interact with cashiers
More control over the process
I only have a few items
Other (please specify)
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6.
What are your main reasons for avoiding self-checkout? (Select all that apply)
(Required.)
It's confusing or difficult to use
I prefer human interaction
Machines often have issues
I have a large number of items
I use cash or coupons
Other (please specify)
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7.
How easy do you find the self-checkout process to use?
(Required.)
Very easy
Easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Difficult
Very difficult
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8.
Have you ever needed assistance while using self-checkout?
(Required.)
Yes, frequently
Yes, occasionally
No, never