Guest Family Survey

Thank you for taking the time to share your opinions and ideas about your stay in our House. We appreciate your time and want you to know that we value your feedback. All of the information collected in this survey will remain confidential and will not be linked to you individually.

Please rate your overall experience during your stay at Cincinnati's Ronald McDonald House.

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* 1. Please rate your overall experience during your stay at Cincinnati's Ronald McDonald House.

How did Ronald McDonald House impact your level of stress?

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* 2. How did Ronald McDonald House impact your level of stress?

We understand that families staying in our House are under extreme financial strain.  How did our House impact your financial burden?

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* 3. We understand that families staying in our House are under extreme financial strain.  How did our House impact your financial burden?

What, if anything, did you dislike about Cincinnati's Ronald McDonald House?  Is there anything that you can suggest that may have been helpful during your stay? If so, please describe.

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* 4. What, if anything, did you dislike about Cincinnati's Ronald McDonald House?  Is there anything that you can suggest that may have been helpful during your stay? If so, please describe.

What did you like most about Cincinnati's Ronald McDonald House?

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* 5. What did you like most about Cincinnati's Ronald McDonald House?

Please rate our Taste of Hope meal program:

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* 6. Please rate our Taste of Hope meal program:

Please rate our School Program if applicable:

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* 7. Please rate our School Program if applicable:

Please rate the Health and Wellness activities available to your family during your stay:

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* 8. Please rate the Health and Wellness activities available to your family during your stay:

For each question below, please check the box that best describes your experience during your stay:

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* 9. For each question below, please check the box that best describes your experience during your stay:

  Excellent Good Average Somewhat Poor Very Poor N/A
Cleanliness of our House
Cleanliness of your room upon arrival
Helpfulness and friendliness of staff
Safety and security of our House
We are grateful for the community support and donations that help make our House possible. Is there anything you would like donors of our House to know about how much their donations have made a difference for your family?

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* 10. We are grateful for the community support and donations that help make our House possible. Is there anything you would like donors of our House to know about how much their donations have made a difference for your family?

Our goal is to provide world class customer service to every family. Please let us know if you experienced any examples of exceptional customer service from our staff or volunteers. Include names if possible.

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* 11. Our goal is to provide world class customer service to every family. Please let us know if you experienced any examples of exceptional customer service from our staff or volunteers. Include names if possible.

Date you completed this survey:

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* 12. Date you completed this survey:

Please select the date:

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