Customer Satisfaction Survey Template Question Title * 1. How likely is it that you would recommend Murray All Makes Collision Centre to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. How satisfied were you with the quality of the repairs you received at Murray All Makes Collision Centre Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 3. My claim was handled professionally. Extremely professional Very professional Somewhat professional Not so professional Not at all professional OK Question Title * 4. My vehicle was finished when promised. 0 10 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 5. Staff was friendly and courteous. Extremely friendly Very friendly Somewhat friendly Not so friendly Not at all friendly OK Question Title * 6. I was kept informed on the status of my vehicle repair. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 7. I was satisfied with the complementary light vehicle detail upon pickup. Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 8. Overall, how satisfied or dissatisfied are you with your repairs at Murray All Makes Collision Centre? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 9. Do you have any other comments, questions, or concerns? OK DONE