Patient Survey

Our office conducts a short survey to help us assess our performance and invite your suggestions. How many stars (0-5) would you give our office for each of the following? Each question allows you to type in comments by clicking the comment button at the end of the question.

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* 1. Promptness in answering our office telephone

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* 2. Time on hold on the telephone when calling our office

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* 3. Professionalism of person on phone

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* 4. How easy was it to make an appointment?

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* 5. Wait time from first call for an appointment until the actual appointment

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* 6. Courtesy and friendliness of receptionist at sign-in

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* 8. Condition of waiting room

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* 9. Courtesy and friendliness of the nurse or medical assistant who takes your information in the examining room before the practitioner enters

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* 10. Cleanliness of office and examining room

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* 12. If applicable, satisfaction with your experience in the infusion room

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* 13. Overall evaluation of the medical care provided by practitioner

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* 14. The check-out process was timely and efficient

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* 15. Courtesy and friendliness of check-out process

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