Patient Survey

Our office conducts a short survey to help us assess our performance and invite your suggestions. How many stars (0-5) would you give our office for each of the following? Each question allows you to type in comments by clicking the comment button at the end of the question.

Promptness in answering our office telephone

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* 1. Promptness in answering our office telephone

Time on hold on the telephone when calling our office

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* 2. Time on hold on the telephone when calling our office

Professionalism of person on phone

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* 3. Professionalism of person on phone

How easy was it to make an appointment?

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* 4. How easy was it to make an appointment?

Wait time from first call for an appointment until the actual appointment

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* 5. Wait time from first call for an appointment until the actual appointment

Courtesy and friendliness of receptionist at sign-in

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* 6. Courtesy and friendliness of receptionist at sign-in

Condition of waiting room

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* 8. Condition of waiting room

Courtesy and friendliness of the nurse or medical assistant who takes your information in the examining room before the practitioner enters

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* 9. Courtesy and friendliness of the nurse or medical assistant who takes your information in the examining room before the practitioner enters

Cleanliness of office and examining room

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* 10. Cleanliness of office and examining room

If applicable, satisfaction with your experience in the infusion room

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* 12. If applicable, satisfaction with your experience in the infusion room

Overall evaluation of the medical care provided by practitioner

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* 13. Overall evaluation of the medical care provided by practitioner

The check-out process was timely and efficient

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* 14. The check-out process was timely and efficient

Courtesy and friendliness of check-out process

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* 15. Courtesy and friendliness of check-out process

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