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Customer Service Satisfactory Survey
1.
Name of the person who helped you?
*
2.
Location of Service?
(Required.)
Adams State Service Center - 302-515-3000
Appoquinmink State Service Center - 302-696-3120
Belvedere State Service Center - 302-892-5972
Biggs
Blue Hen Mall / Corporate Center - 302-672-9500
Bridgeville State Service Center - 302-721-7000
Caby Park Office - 302-498-5500
Chapman Road - 302-318-2740
Churchman's Corporate Center - 302-395-6740
Claymont State Service Center - 302-792-6505
Delawarr State Service Center - 302-622-4500
Dual Generation Cener - 302-434-6960
GVI Dover - 302-269-1012
GVI Wilmington - 302-434-6900
Hudson State Service Center - 302-283-7500
Laurel State Service Center - 302-875-8402
Lewis Building - 302-255-9500
Low Income Home Energy Assistance Program (LIHEAP)(OCS) - 302-255-9894
MARC - 302-778-6900
Milford State Service Center - 302-424-7230
Northeast State Service Center - 302-552-3520
Office of Community Services (OCS) - 302-255-9875
Porter State Service Center - 302-777-2800
Pyle State Service Center - 302-732-1700
Robscott Building - 302-451-3680
Shipley State Service Center - 302-628-2000
Smyrna State Service Center - 302-514-4500
Williams State Service Center - 302-857-5000
3.
How was your service conducted? (please select one from the dropdown).
In Person
Telephone
Email
4.
What services were provided? (Select all that apply)
SNAP
POC/Childcare
Medicaid
General Assistance
TANF
Hotel/Motel/Shelter Voucher
Utility Assistance
Other (please specify)
5.
Overall satisfaction (scale 1-5, with 5 being completely satisfied).
1
2
3
4
5
1
2
3
4
5
6.
On a scale of 1-5, were your needs met? (1 being not at all and 5 being all needs were met).
1
2
3
4
5
1
2
3
4
5
7.
Additional comments or suggestions
8.
Due to the survey being anonymous, there is no direct follow-up. Therefore, if you would like to talk to someone about your concerns, please call one of the customer service lines below.
DSS Customer Relations Unit 302-571-4900
Constituent Relation 302-223-1568 or dhssinfo@delaware.gov
Current Progress,
0 of 8 answered