AI and operational technology are evolving across the event and venue industry. Many organizations are still early in exploring how these tools fit into real workflows. This short survey aims to understand how teams currently run events, where technology is helping or falling short, and how artificial intelligence (AI) will impact organizations' workflows in 2026.

The survey should take approximately 3 minutes to complete.

Responses are anonymous and reported only in aggregate. Demographics at the end of the survey are used to show trends in roles, venues types, and locations.

Thank you for your participation!

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* 1. How would you rate your venue’s use of technology in your day-to-day event management operations?

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* 2. Which areas of your technology stack are the most challenging to manage today? [Select up to 3]

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* 3. Over the past 12 months, where has your organization made the most progress in modernizing how events are managed with technology? [Check all that apply]

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* 4. How well does each department of your business currently embrace and use technology at your venue? Rate each department on a scale of 1 to 5.

[1 = Not well at all, 5 = Extremely well]

  Rating
AV / Production
Marketing
Finance
Human Resources
Guest Experience
Operations
Leadership
Catering
Sales & Booking
Safety/Security
Event Planning & Coordination

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* 5. Which operational decision(s) would benefit most from improved technology? [Check all that apply]

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* 6. What is your organization using AI for today? [Check all that apply]

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* 7. How significant do you believe AI will be for how events and venues operate over the next few years? Rate on a scale of 1 to 10.

[1 = Not significant at all, 10 = Extremely significant]

1 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 8. How interested is your organization in using AI to assist with operational workflows (i.e. booking and scheduling events, automating coordination, viewing dark days, etc.)?

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* 9. To you, which workflow(s) would benefit most from AI automation? [Check all that apply]

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* 10. How far along is your organization in adopting AI for the below workflows?

  Don't know Not started Evaluating Piloting Scaling
Monitoring event operations in real time
Predicting operational risks or conflicts
Generating operational insights and summaries
Completing data entry and administrative work
Optimizing booking calendar and conflict resolution
Supporting staffing and resource decisions

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* 11. In your opinion, where do AI tools fall short most often for event and venue management workflows? [Check all that apply]

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* 12. How measurable are your event operations today (i.e., ability to track performance, outcomes, operational data consistently)?

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* 13. What are your organization’s biggest concerns related to using AI in event and venue operations? [Check all that apply]

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* 14. If you could eliminate one operational burden using AI, what would it be?

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* 15. Over the next year, where do you expect the biggest shift in how your team uses AI?

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* 16. To you, where is the ideal balance between technology and human interaction for running events?

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* 17. When do you realistically expect AI to become part of day-to-day event operations in your organization?

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