Franklin County Public Library District

Thank you for participating in this survey.  As we plan for the next five years, we need community input to make informed decisions.  We value your input and appreciate you taking the time to complete this survey.  Survey results will guide us as we determine how to focus our resources.   

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* 1. How did you hear about this survey?

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* 2. How important is the library to you?

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* 3. How important is the library to each of these age groups?  Rank importance with life stage.

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* 4. How important do you think the library is to the community?

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* 5. Have you used a Franklin County Library in the past 12 months, either by going to a library building or using the library website? Please choose all that apply

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* 6. In a typical month, how many times do you visit either the Brookville Library or the Laurel Library?

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* 7. Which building do you visit regularly? Please check all that apply.

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* 8. What do you typically do when you visit a library building? Please choose all that apply.

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* 9. Which of the following services offered by the library do you think are most important for Franklin County communities? Please select your top 3 choices.

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* 10. Which of the following programming options are most important to you? Please select your top 3 choices.

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* 11. Which of the following digital resources and content are most important to you? Please select your top 2 choices.

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* 12. Where would you like to see the library focus its investments? Please rank the resources below from highest priority (1) to lowest priority (7). NOTE: Your selections will re-order themselves as you rank them.

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* 13. If books are important to you, what are your favorite genres?  Select all that apply.

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* 14. What service, program, or resource do you wish the library offered or offered more of?

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* 15. How would you rate the staff in the following areas? (Excellent, Good, Fair, or Poor)

  Excellent Good Fair Poor N/A
Knowledgeable
Friendly and courteous
Available when needed
Assistance by phone
Assistance by email
Overall Quality of staff service

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* 16. Are you aware of the following resources offered by the Library District?  Please check ones you know.

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* 17. Which of the following potential new services and enhancements would interest you?  Select all that apply.

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* 18. What is the best way to tell you about library programs and events, or changes to library services? Please select your top 2 choices.

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* 19. What do you like best about the Brookville Library?

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* 20. What do you like best about the Laurel Library?

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* 21. What do you like least about the Brookville Library?

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* 22. What do you like least about the Laurel Library?

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* 23. What are the reasons that you don’t use the Library District?   Please select all that apply.

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* 24. What changes or programs would make the Library District more attractive to YOU?

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* 25. What additional comments, if any, would you like to share?

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* 26. What is your 5-digit zip code?

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* 27. Do you live in Franklin County?

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* 28. If you live in Franklin County, in which Township do you live?

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* 29. Blooming Grove, Brookville, Fairfield, Laurel, Metamora, and Posey Township residents pay taxes in support of the Library.  Residents of these townships are considered part of the Library District.  Do you live in the District?

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* 30. If you do not live in the Library District, why do you use Franklin County Libraries?

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* 31. Do you have internet access at home?

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* 32. If you have internet access at home, do you usually access it through a phone or a computer?

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* 33. In which age bracket do you fall?

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* 34. Please describe any children living in your household (select all that apply).

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* 35. Which of the following best describes your education?

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* 36. What languages are spoken in your home? (Select all that apply.)

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* 37. Do you have any disabilities? (Select all that apply.)

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* 38. What is your household income?

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* 39. If you are not currently receiving our e-newsletter, would you like to sign up? If so, please give us your email address.

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