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Assisted Living Staffing Challenges Survey

Home Care Aide and Nursing Assistant Credentialling Backlogs

Overview: Please help us raise the alarm on the impact of delayed credentialling for nursing assistants. This information will be used to educate policy makers and press for urgent resolution. Please note that WHCA staff may share your responses, in whole or in part, with or without attribution. We appreciate this valuable information.
1.Contact Information(Required.)
2.Is the Department of Health providing timely processing of applications for credentialling for your home care aides (HCAs)?
3.Number of HCAs with pending credentials:
4.Average number of days applicants remain in “pending” status:
5.Is the Department of Health providing timely processing of applications for credentialling for Nursing Assistants Certified?
6.Number of NACs with pending credentials:
7.Average number of days applicants remain in “pending” status:
8.Please briefly describe the impact of these delays.
9.Are you currently faced with terminating care staff’s employment due to these delays?
10.If yes, what are your plans to ensure residents continue receiving the care and services by qualified caregivers?
11.Do you have any other thoughts/observations to share about this topic?