A Qualitative Descriptive Study of Workplace Incivility and Coping of Laboratory Medicine Healthcare Professionals

A Qualitative Descriptive Study of Workplace Incivility and Coping of Laboratory Medicine Healthcare Professionals.

My name is Krysta O'Neal. I am a doctoral student at Grand Canyon University. This study is being completed under the guidance of Dr. Sharon Parsons in the College of Doctoral Studies.

The purpose of this study is to learn how Pathology and Laboratory Medicine professionals experience and cope with rude or disrespectful behavior at work.

These professionals include pathologists, medical laboratory scientists, histotechnologists, cytotechnologists, and phlebotomists. This study looks at how they notice workplace rudeness and how they respond to it.

This form explains what it means to take part in this research study.

You can take part in this study if you are 18 years old or older, currently work in pathology or laboratory medicine, have worked at your current clinic or hospital for at least six months, and can read and understand English.

You cannot take part in this study if you work directly with the researcher, are retired from pathology or laboratory medicine, or are a student completing clinical training in this field.

Answer Background questions… 5 minutes

Answer Survey questions… 10 minutes

Participate in an Interview…….60 minutes

Check for completeness…5 minutes

o Between June 1, 2026, and August 30, 2026.

o Online using SurveyMonkey and Zoom.

Interviews will be audio-recorded on Zoom. You may still take part in the study even if you do not want to be recorded.

https://explore.zoom.us/en/privacy/

Who will have access to my data/information?

I will be able to see your information and your answers. My dissertation chair, committee members, and reviewers from the College of Doctoral Studies may also see your information as part of reviewing my research.
Am I required to participate in this study?
Taking part in this study is your choice. After you read this form, you can decide if you want to join the study or not. If you decide to join and later change your mind, you can stop at any time.

You will not be penalized or lose any benefits for stopping.

If you want to stop, you can choose not to respond to emails, stop giving feedback, or tell the researcher that you no longer want to take part. If you stop, the information collected from you will not be used or shared.

No, there are no known risks or discomforts from taking part in this study.

No, participating in this research study will not have a direct benefit.

No, participants will not receive compensation or incentives for participation.

The results of this study will be shared in a published dissertation. Your information will be kept private. The data will be used to answer the research questions based on survey and interview responses. The information will be grouped into common themes. The results may also be shared at research conferences.

Yes, all information collected and analyzed will use assigned numbers, and not names or other personal information.

Yes, your email address will be kept private until it is destroyed. The IP web address for your computer will be turned off so that you cannot be linked to a specific computer address.

Yes, each participant will be assigned a research ID code.

Your email address will be requested in the survey for follow-up. That same email address will be used for the interviews. At the point of collecting the information for the survey and interview, a research ID code will replace the email addresses. The study will only publish that research ID.

All participant information will be kept private. The data will be stored on a password-protected and encrypted device that only the researcher can access. No personal details, such as names, email addresses, or workplace names, will be included in the survey results or interview transcripts.