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Web Site Feedback - New Site
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1.
What is your primary purpose for visiting the Nebraska Furniture Mart web site today?
Research Nebraska Furniture Mart products
Make a purchase
Locate a store
Check hours of operation
View weekly ad
View in-store events
View account balance
Make a payment
Learn about the company, policies, warranties, customer care
Other (please specify)
2.
Were you able to complete the purpose of your visit today?
Yes, completely
Only partially
No, not at all
3.
On average, how many purchases do you make through the internet in a given year?
I have never purchased through the internet
1 or less
2 - 5
6 - 10
More than 10
4.
How often do you visit the Nebraska Furniture Mart web site?
Daily
Once a week
Once a month
Every six months
Once a year
This is my first visit
5.
How has your visit(s) to the Nebraska Furniture Mart web site influenced what you think of Nebraska Furniture Mart?
Has a strong positive influence on my opinion
Has somewhat positively influenced my opinion
Has no influence on my opinion
Has somewhat negatively influenced my opinion
Has a strong negative influence on my opinion
6.
What is your gender?
Female
Male
7.
What is your age range?
Under 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 years or over
Prefer not to respond
8.
How would you rate your overall experience using the Nebraska Furniture Mart web site today?
Outstanding
Very good
Good
Fair
Bad
Very Bad
9.
Based on your best online experience, how would you rate the Nebraska Furniture Mart site as a site that...
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Is easy to navigate?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Saves you time?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Is a well organized site?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Allows you to move rapidly to the information you need?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Enables you to find what you are looking for?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
You would recommend to others?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Meets or exceeds your expectations?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Has content that is relevant to the purpose of your visit?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Gives you the amount of detail that you need?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Uses images effectively?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Is easy to read?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Enables you to help yourself?
Very Bad
Bad
Fair
Good
Very Good
Outstanding
Has effective tools? (search, shopping cart, store locator...)
Very Bad
Bad
Fair
Good
Very Good
Outstanding
10.
Please rate your satisfaction with the following Nebraska Furniture Mart web site features:
Not at all satisfied
2
3
4
5 - Completely satisfied
6 - Chose not to use it
Overall web site look & feel
Not at all satisfied
2
3
4
5 - Completely satisfied
6 - Chose not to use it
Prices
Not at all satisfied
2
3
4
5 - Completely satisfied
6 - Chose not to use it
Product selection
Not at all satisfied
2
3
4
5 - Completely satisfied
6 - Chose not to use it
Search engine and the ability to find what you are looking for
Not at all satisfied
2
3
4
5 - Completely satisfied
6 - Chose not to use it
Drop down navigation menu
Not at all satisfied
2
3
4
5 - Completely satisfied
6 - Chose not to use it
11.
Did you make a purchase on the Nebraska Furniture Mart web site today?
Yes, I did
I intended to, but did not
No, and I never intended to
