Membership Satisfaction

Question Title

* 1. What is the one thing you like most about Expree?

Question Title

* 2. Overall, how would you rate the quality of your experience?

Question Title

* 3. How likely is it that you would recommend Expree Credit Union to a friend or colleague?

Question Title

* 4. How creative is Expree in crafting solutions for your needs?

Question Title

* 5. How would you like Expree Credit Union to communicate with you?

Products and Services

Question Title

* 6. How easy is it to manage your money online with our internet banking service?

Question Title

* 7. What aspect of Expree would you like to improve?

Question Title

* 8. How technologically innovative is Expree?

Question Title

* 9. What sort of incentive program would encourage you to use your debit or credit card more? Check all that apply.

Question Title

* 10. What services do you use for managing your account? Check all that apply.

Question Title

* 11. How often do you transfer funds through services like Venmo, PayPal, or Cash App?

Question Title

* 12. How would you rate the process of applying for a loan online?

Question Title

* 13. Where is your main checking account?

Question Title

* 14. Which of these products are most important to you over the next twelve months?

Question Title

* 15. Where do you prefer to conduct your financial business?

Question Title

* 16. If Expree were to open another branch or install an ATM, where would be the ideal spot?

Branding/Marketing

Question Title

* 17. What is your first reaction when you see Expree Credit Union?

Question Title

* 18. How has your perception of Expree Credit Union changed in the past 6 months?

Question Title

* 19. Overall, how satisfied or dissatisfied are you with the new name Expree Credit Union?

Question Title

* 20. In the past 6 months, where have you seen or heard of Expree Credit Union? Please select all that apply.

Question Title

* 21. In the past 6 months how often did you hear people talking about Expree Credit Union?

Demographics

Question Title

* 22. By selecting “yes,” I certify that I am at least 18 years old and give permission to use any written and/or visual expression of the personal experiences Expree as attributed to me, and I waive all claims for any compensation and/or damages and I do not hold liable Expree or any individual who work for this organization for any such use of above material, written or verbal:

Question Title

* 23. What gender do you identify as?

Question Title

* 24. For categorization purposes, please select your age among the options below:

Question Title

* 25. Which of the following areas do you currently live in or near?

Question Title

* 26. What is your total annual household income (before taxes)?

Question Title

* 27. What is the highest level of education you have completed?

Question Title

* 28. If you want to be entered into the drawing for Cornhole Boards, please enter your email address.

T