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Customer Service Feedback
We value your opinion! Please take a moment to tell us about your experience so we can serve you better.
⭐ About Your Visit
1.
Service/Service Area Utilized Used
Taxation Policy (Concessions, Waiver ..)
Pensions
Pensions Association
Customer Care
Strategic Workforce Planning and Improvement (Scholarships/Grants/Bonding..)
Office of the Public Procurement Policy
Buss Pass
Other
⭐ Your Experience: Please tick the face that best matches your overall experience.
Statement 😡 1.Very Poor 😕 2.Poor 😐 3.Fair 🙂 4.Good 🤩 5.Excellent
2.
It was easy to access the service I needed.
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5
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5
3.
Staff were courteous and respectful.
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5
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5
4.
Staff were knowledgeable and helpful.
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5
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5
5.
My issue was handled in a timely manner.
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⭐ Your Feedback
6.
What did you appreciate most?
7.
What could we improve?
8.
Other suggestions/comments:
⭐ Optional (for service improvement)
9.
Age Group
Under 25
25–40
41–60
60+
10.
Gender
Male
Female
Prefer not to say
11.
Frequency
First time
Occasionally
Frequently
✅ Thank you for helping us serve you better!
