https://www.surveymonkey.com/s/CHCustomerService Compass Health Customer Service Compass Health, CQI1800 Community Drive, Clinton, MO 64735 Question Title * 1. Were you treated politely when you arrived at the front office? Very Satisfied Satisfied Somewhat Satisfied Less Than Satisfied N/A appointment was not at the office Question Title * 2. Please Rank. 5=highest ranking 1=lowest rankingWere you treated with respect by the professional staff that you saw today on your visit? (Check all that apply) 5-High 4 3 2 1-Low Nurse Nurse 5-High Nurse 4 Nurse 3 Nurse 2 Nurse 1-Low Doctor Doctor 5-High Doctor 4 Doctor 3 Doctor 2 Doctor 1-Low Community Support Staff/Case Manager Community Support Staff/Case Manager 5-High Community Support Staff/Case Manager 4 Community Support Staff/Case Manager 3 Community Support Staff/Case Manager 2 Community Support Staff/Case Manager 1-Low Therapist/Counselor Therapist/Counselor 5-High Therapist/Counselor 4 Therapist/Counselor 3 Therapist/Counselor 2 Therapist/Counselor 1-Low Other Other 5-High Other 4 Other 3 Other 2 Other 1-Low Please leave comments or suggestions below. Question Title * 3. Did you feel comfortable asking questions about your treatment and medication? Yes No Please leave comments or suggestions below. Question Title * 4. I decided my treatment goals. Agree Disagree Does not Apply Please leave comments or suggestions below. Question Title * 5. Do you think your privacy was maintained in the treatment session? Yes No Not Sure Please leave comments or suggestions below. Question Title * 6. Please Rank. 5=highest ranking 1=lowest ranking. Is our office: 5-High 4 3 2 1-Low N/A Easy to get in and out of? Easy to get in and out of? 5-High Easy to get in and out of? 4 Easy to get in and out of? 3 Easy to get in and out of? 2 Easy to get in and out of? 1-Low Easy to get in and out of? N/A Comfortable? Comfortable? 5-High Comfortable? 4 Comfortable? 3 Comfortable? 2 Comfortable? 1-Low Comfortable? N/A Please leave comments or suggestions below. Question Title * 7. Identify the "type" of appointment: intake or follow-up. Intake: Either this is the first time seeing us or returning to get back into services. Follow-up: Continuing with planned services. Question Title * 8. When you arrived, how long was your wait? 15 Minutes or Less 16 Minutes to 59 Minutes 1-2 Hours 3-4 Hours Reasonably Quick Unreasonably Long Please leave comments or suggestions below. Question Title * 9. Did you have a scheduled appointment? Yes No Question Title * 10. Would you recommend family or friends to our services? Yes No I don't know Please leave comments or suggestions below. Question Title * 11. What location/in what community were your services delivered? Boonville Butler California Camdenton Carrollton Clinton Columbia-Nifong Columbia-Adolescent Res-Dysart Columbia-Outpatient-Garth Columbia-McCambridge Center-Garth Cuba Eldon El Dorado Springs Fayette Fulton Harrisonville Jefferson City-Stadium Jefferson City-Outpatient-Metro Jefferson City-Outpatient-Truman Jefferson City-Trans Living-Dupont Lebanon Lexington Linn Linn Creek-Cedar Ridge Treatment Center Marshall Nevada-Mac Nevada-Gateway Odessa Osceola Owensville Raymore Rolla Salem Sedalia Warrensburg-Outpatient-Burkarth Warrensburg-Adult Res-DeVasher Warsaw Waynesville Windsor Question Title * 12. Comments: Done