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West River Ice Center Customer Experience Survey
1.
How satisfied were you with the overall cleanliness of the facility (restrooms, common areas, arenas, stands)?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
2.
How satisfied were you with the staff’s responsiveness and willingness to help during your visit?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
3.
How would you rate the friendliness and professionalism of our staff?
Far above average
Above average
Average
Below average
Far below average
4.
How satisfied were you with the facilities, programs, or activities you used today?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
5.
Overall, how satisfied were you with your experience at The West River Ice Center?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
6.
What is one thing we did well, or one thing we could improve?