Welcome to PCHD's Customer Satisfaction Survey! It is our goal to provide an excellent experience to the residents of Putnam County and all who seek our services.  Your feedback will help us to improve our service to you.  Your answers are anonymous.

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* 1. Date of Service

Date

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* 2. The main service I received was:

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* 3. I learned about these services through (mark all that apply):

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* 4. Please rate your experience:

  Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable
I was able to get an appointment date and time in a timely manner
My wait time was acceptable
The staff were courteous
The staff clearly explained the service and verbal instructions were easy to understand
I am satisfied with my overall experience
My questions were answered

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* 5.  Please describe your experience if noted Disagree or Strongly Disagree above.

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* 6. What is the most important thing that we can do to improve our services?

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* 7. Is there anyone you would like to recognize for excellent service?  If so, please provide a name if you know it

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* 8. Would you recommend us to your friends/family?

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* 9. What is your preferred method of communication with the health department?

Thank you for completing this survey!

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