At Chase Plastics, your total satisfaction is our number one priority. This survey should take you only 3 minutes. We appreciate your time in completing our survey.

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* Survey Completed By:

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* Please rate your satisfaction level for each characteristic listed.
If a question does not apply, skip and proceed to the next question.

Quote Process

Very Dissatisfied Moderately Satisfied Very Satisfied
i We adjusted the number you entered based on the slider’s scale.

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* Order Placement Experience

Very Dissatisfied Moderately Satisfied Very Satisfied
i We adjusted the number you entered based on the slider’s scale.

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* Material Certification Process

Very Dissatisfied Moderately Satisfied Very Satisfied
i We adjusted the number you entered based on the slider’s scale.

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* Delivery Performance

Very Dissatisfied Moderately Satisfied Very Satisfied
i We adjusted the number you entered based on the slider’s scale.

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* Quality of Product

Very Dissatisfied Moderately Satisfied Very Satisfied
i We adjusted the number you entered based on the slider’s scale.

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* Corrective Action Process

Very Dissatisfied Moderately Satisfied Very Satisfied
i We adjusted the number you entered based on the slider’s scale.

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* Seller Service Level

Very Dissatisfied Moderately Satisfied Very Satisfied
i We adjusted the number you entered based on the slider’s scale.

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* Commitment to 2-hour Call Back

Very Dissatisfied Moderately Satisfied Very Satisfied
i We adjusted the number you entered based on the slider’s scale.

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* Commitment to Customer Service

Very Dissatisfied Moderately Satisfied Very Satisfied
i We adjusted the number you entered based on the slider’s scale.

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* How likely are you to recommend Chase Plastics?

Not Likely Extremely Likely
i We adjusted the number you entered based on the slider’s scale.

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* Identify the characteristics that Chase Plastics must improve on.

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* Additional comments regarding where Chase Plastics can improve their product offering.

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* Additional comments regarding your overall experience with Chase Plastics.

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