1. Take the Survey

Dear Consumer:

The Eastern Caribbean Telecommunications Authority (ECTEL) wishes to solicit your assistance in this short survey. We are in the process of developing a consumer education and awareness programme and would like your feedback about your experiences as consumers of electronic communications in ECTEL Member States.

Thank you very much!

* 1. What is your age?

* 2. What is your gender?

* 4. Have you ever heard about the Eastern Caribbean Telecommunications Authority (ECTEL)?

* 5. Where did you hear about ECTEL?

* 6. Do you know of the National Telecommunications Regulatory Commission (NTRC)?

* 7. How did you hear about the NTRC?

* 8. Which company provides you with your telecommunication services?

* 9. What type of service do you subscribe to:

* 10. Do you have any concerns/problems with your service provider?

* 11. If Yes to Question 10, what kinds of problems do you encounter most?

* 12. If you have an issue with your provider, do you know what you can do about it?

* 13. Where do you normally get your information?

* 14. What kind of information would you want your regulator NTRC/ECTEL to provide you with?

* 15. What do you think the regulator ought to be doing to help you as a consumer have a more satisfying experience?

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100% of survey complete.