Customer Survey Titan Trucks, Inc. Question Title * 1. Which of the following words would you use to describe our service? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Question Title * 2. How responsive have we been to your questions or concerns about our service? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Question Title * 3. How long have you been a customer of Titan? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years Question Title * 4. How likely are you to use any of our services again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 5. How likely is it that you would recommend Titan to a friend or colleague? 1 not very likely to 10 extremely likely. 10 9 8 7 6 5 4 3 2 1 Question Title * 6. What improvements can our dispatch team make to improve your experience? Question Title * 7. If you could change anything about our business to satisfy your needs, what would you recommend? Question Title * 8. Your name and your company name (Optional). Name Company Question Title * 9. I hereby authorize Titan Trucks, Inc. to release or publish my responses or comments contained in this survey. I understand that the information I provide may be used at the discretion of Titan Trucks, Inc. Yes No Next