Welcome to the 3rd annual Evolving Freight Forwarding survey. Our survey will help to identify market trends which will be presented in a free white paper. Your input is important and much appreciated. If you have any questions, please contact Cathy Roberson - cmroberson06@gmail.com. Thank you very much!

What is a freight forwarder?

Question Title

* 1. What is a freight forwarder?

What do customers value most from a forwarder?

Question Title

* 2. What do customers value most from a forwarder?

As a forwarder, my most critical pain point is

Question Title

* 3. As a forwarder, my most critical pain point is

What geographic regions offer the best opportunities for forwarders? (Please rank with 1 being the most important)

Question Title

* 4. What geographic regions offer the best opportunities for forwarders? (Please rank with 1 being the most important)

What sectors are the most promising for forwarders? (please rank with 1 being the most important)

Question Title

* 5. What sectors are the most promising for forwarders? (please rank with 1 being the most important)

Are online freight marketplaces an opportunity or threat for traditional freight forwarders?

Question Title

* 6. Are online freight marketplaces an opportunity or threat for traditional freight forwarders?

How important is digitization to your strategy

Question Title

* 7. How important is digitization to your strategy

If important/extremely important, how do you plan to invest in digitization?

Question Title

* 8. If important/extremely important, how do you plan to invest in digitization?

What trends or innovations pose the biggest threat to freight forwarders?

Question Title

* 9. What trends or innovations pose the biggest threat to freight forwarders?

Which value-added services provide the most cross-sell opportunities for freight forwarders?

Question Title

* 10. Which value-added services provide the most cross-sell opportunities for freight forwarders?

Are traditional forwarders relevant in today's environment?

Question Title

* 11. Are traditional forwarders relevant in today's environment?

What region are you based in?

Question Title

* 12. What region are you based in?

What type of business do you work for?

Question Title

* 13. What type of business do you work for?

Thank you very much for your input. Results will be compiled and analyzed for an upcoming white paper. If you would like to receive a copy, please provide the following details.

Question Title

* 14. Thank you very much for your input. Results will be compiled and analyzed for an upcoming white paper. If you would like to receive a copy, please provide the following details.

T