Customer Satisfaction Survey
for the Economic and Labor Market Information Division

The Economic & Labor Market Information Division of the Vermont Department of Labor is committed to providing quality economic data related to the labor market. This 5-question survey will help us determine if we are meeting your needs and help us to better serve you. Participation in this survey is completely voluntary. Your responses are confidential and will only be used internally to make improvements to our products. Thank you for your participation.

Completing this survey should take just a couple minutes.

Question Title

* 1. Please rate your overall satisfaction with the following Economic & Labor Market Information Division products and services.

	Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied	NA or Don't Know
The VTLMI.info website	The VTLMI.info website Very dissatisfied	The VTLMI.info website Dissatisfied	The VTLMI.info website Neutral	The VTLMI.info website Satisfied	The VTLMI.info website Very satisfied	The VTLMI.info website NA or Don't Know
In-person presentations	In-person presentations Very dissatisfied	In-person presentations Dissatisfied	In-person presentations Neutral	In-person presentations Satisfied	In-person presentations Very satisfied	In-person presentations NA or Don't Know
Over the phone	Over the phone Very dissatisfied	Over the phone Dissatisfied	Over the phone Neutral	Over the phone Satisfied	Over the phone Very satisfied	Over the phone NA or Don't Know
Publications	Publications Very dissatisfied	Publications Dissatisfied	Publications Neutral	Publications Satisfied	Publications Very satisfied	Publications NA or Don't Know

Question Title

* 2. Please rate aspects of our website (VTLMI.info)

	Poor	Below average	Average	Above average	Excellent	NA or Don't Know
Content	Content Poor	Content Below average	Content Average	Content Above average	Content Excellent	Content NA or Don't Know
Design	Design Poor	Design Below average	Design Average	Design Above average	Design Excellent	Design NA or Don't Know
Ease of Navigation	Ease of Navigation Poor	Ease of Navigation Below average	Ease of Navigation Average	Ease of Navigation Above average	Ease of Navigation Excellent	Ease of Navigation NA or Don't Know
Understandable	Understandable Poor	Understandable Below average	Understandable Average	Understandable Above average	Understandable Excellent	Understandable NA or Don't Know

Question Title

* 3. How frequently do you visit or reference:

	Daily	Weekly	Monthly	Annually	Rarely	Don't Know
The VTLMI.info website	The VTLMI.info website Daily	The VTLMI.info website Weekly	The VTLMI.info website Monthly	The VTLMI.info website Annually	The VTLMI.info website Rarely	The VTLMI.info website Don't Know
Labor market data from other sources	Labor market data from other sources Daily	Labor market data from other sources Weekly	Labor market data from other sources Monthly	Labor market data from other sources Annually	Labor market data from other sources Rarely	Labor market data from other sources Don't Know

Question Title

* 4. Which one of the following BEST describes you and your interest in labor market information?

Business Owner/Employer

Individual/Employee/Job Seeker

Educator

Student

Counselor/Caseworker

Government Employee/Elected Official

Policy Maker/Board Member

News Media

Researcher/Planner

Other (please specify)

Customer Satisfaction Survey for the Economic and Labor Market Information Division

Question Title

* 1. Please rate your overall satisfaction with the following Economic & Labor Market Information Division products and services.

Question Title

* 2. Please rate aspects of our website (VTLMI.info)

Question Title

* 3. How frequently do you visit or reference:

Question Title

* 4. Which one of the following BEST describes you and your interest in labor market information?

Question Title

* 5. Please tell us how we're doing and/or share ideas on how to improve our services.

Customer Satisfaction Survey
for the Economic and Labor Market Information Division