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CIPP Payroll Insights Survey 2027 - Pay Professional
1.
How old are you?
Please provide to the nearest whole number without any punctuation / special characters.
2.
What gender do you identify as?
Female
Male
Non-binary
Prefer not to say
3.
Where do you live?
East Midlands
West Midlands
East of England
London
North East England
North West England
South East England
South West England
Wales
Scotland
Northern Ireland
Republic of Ireland
Isle of Man
Isle of Wight
Outside the UK
4.
Which industry best fits your current workplace?
Accountancy
Banking
Book-keeping
Care facilities
Catering
Charity / Voluntary
Construction
Distribution
Education
Engineering
Financial services
Healthcare
Hospitality
Insurance
IT
Legal
Leisure
Local Government
Logistics
Manufacturing
Media
Outsourcer not payroll services
Payroll Bureau / Outsourcer
Payroll / HR software provider
Payroll / HR bureau and software provider
Pension Provider
Public Sector e.g. Police, Fire, Civil Service etc
Recruitment
Retail
Sales
Telecommunications
Transport
Utilities
Other (please specify)
5.
What are you working arrangements?
Hybrid
Office-based
Offshore
Remote
Other (please specify)
6.
If you have a hybrid working arrangement, please indicate the split of office days to remote days
Please provide to the nearest whole number without any punctuation / special characters.
Office-based days per week
Remote days per week
7.
How did you enter the pay profession?
Select all that apply
Planned career choice
Internal promotion
Moved from HR
Moved from Finance / Accountancy
Apprenticeship
Graduate programme
Temporary assignment that became permanent
“Fell into payroll”
Other (please specify)
8.
What is your current job title?
9.
Which of the below options best reflects your level within your organisation?
Payroll Apprentice
Payroll Administrator
Payroll Team Leader / Supervisor
Payroll Manager
Payroll Director
None of the above
10.
Are you a sole pay professional in your organisation?
Yes
No
11.
Please indicate the tasks that are a standard part of your current job role
(Select all that apply)
Analysis
Assisting co-workers
Attachment Orders
Audit payrolls
Budgets
Checking Completed Payrolls
Employee Queries
Expenses and Benefits
Finance journals
Give as you Earn
Global Payroll
Holiday Calculations
National Insurance Calculations
P11D Processing
Payments / Banking
Payroll Forecasting
Payrolling Benefits
Payslip Distribution
Pension Deductions
Pension Payments
Pension Reporting
Project work
Review legislation and policy
Reward Packages
RTI and EPS Reporting
Salary Sacrifice
Software acquisition
Software implementation
Statuary Parental Leave and Pay
Student Loans
Supplier engagement
Tax Calculations
Team development / mentoring
Termination Payments
TUPE Situations
Write / maintain procedures
Year-end Processes
Other (please specify)
12.
What is your current salary? (not including bonus)
Please provide to the nearest whole number without any punctuation / special characters.
13.
In the last year, what bonuses did you receive?
Please provide to the nearest whole number without any punctuation / special characters.
Company performance bonus
Personal performance bonus
Other Bonus
14.
How many hours do you work per week?
Please provide as a decimal number
15.
How many years have you worked as a payroll professional? To the nearest year
Please provide to the nearest whole number without any punctuation / special characters.
16.
How many years have you been at your current employer? To the nearest year
Please provide to the nearest whole number without any punctuation / special characters.
17.
How many years have you been in your current role? To the nearest year
Please provide to the nearest whole number without any punctuation / special characters.
18.
Which of the following CIPP approved qualifications have you completed?
(Select all that apply)
BSC Leadership and Management
Certificate in Pensions Administration
Diploma (such as FdA, FdSc) in Payroll Management
Diploma (such as FdA, FdSc) in Pensions Management
MBA Leadership
MSc in Strategic Leadership
Payroll Specialist Certificate
Payroll Technician Certificate
Payroll Technician Certificate (advanced)
Other (please specify)
19.
Are you planning to undertake a payroll qualification in the next 12 months?
Yes
No
Undecided
20.
Are you a CIPP member? If so, what is your membership level?
Affiliate
Associate
Full
Fellow
Chartered
Chartered Fellow
I am not a member
21.
What is your highest level of qualification outside of CIPP approved qualifications that is relevant to your current role?
Level 1 and 2 (GCSE or equivalent)
Level 3 (A-level or equivalent)
Level 4 (HNC or equivalent)
Level 5 (HND or equivalent)
Level 6 (Honours Degree or equivalent)
Level 7 (Postgraduate / Masters or equivalent)
Level 8 (Doctorate or equivalent)
None of the above
22.
Do you currently use AI tools in your role?
Frequently
Occasionally
Trialling
Rarely
Never
23.
How do you expect AI to affect your role over the next three years?
Significant positive impact
Slight positive impact
No impact
Slight negative impact
Significant negative impact
Unsure
24.
Are you considering changing roles during the next 12 months?
No plans to move
Internal move
New employer
Consultancy / self-employment
Retirement
Unsure
25.
Do you expect to still be in the payroll profession in three years?
Yes
No
Unsure
26.
How supported do you feel in your professional development?
Very supported
Supported
Neutral
Unsupported
Very unsupported
27.
Do you believe payroll receives the recognition it deserves within your organisation?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
28.
How would you rate your current workload?
Very manageable
Manageable
Appropriate
Unmanageable
Very unmanageable
29.
How often do you work outside your contracted hours due to payroll responsibilities?
Never
Rarely
Sometimes
Frequently
Very frequently
Always
30.
What causes the most pressure in your role?
31.
What support would help pay professionals the most?
32.
How can the CIPP help with this?
33.
Do you have any comments or feedback that you feel would improve future surveys?
34.
If you would like to receive a copy of the report when published, please leave your email address below and click "done" to exit the survey.
If you haven't already, please share this with your colleagues, peers and other payroll professionals that would benefit from the results of this survey. The more data we collect, the more useful the resulting report will be. Thank you.
We also have two surveys for completion by a senior representative for your payroll team. Please pass on the link or complete the relevant surveys below for in-house payroll and outsourced payroll services.
CIPP Payroll Insights - In-house
CIPP Payroll Insights - Outsourced