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* 1. How friendly are our employees to you?

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* 2. Please indicate the reason(s) for your visit?

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* 3. During this visit, approximately how long did you wait in the waiting room?

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* 4. During this visit, approximately how long did you wait for the doctor in the exam room?

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* 5. Did you feel that the doctor listened and understood your concerns about your pet and responded appropriately?*

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* 6. Did you receive an explanation of charges or asked to sign your estimate prior to services being administered by the staff? 

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* 7. How likely is it that you would recommend this business to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 8. We desire to improve. Please tell us where we can service your pet needs better and ensure a great customer experience with us. Don't hold back, we want to serve you better!

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* 9. We want to thank you for helping us grow. If you would like a $5 account credit for completing this survey, please complete the information below. 

T