helpfulness of reception staff
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visit to the galleries
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took part in a gallery program (tour, artist talk, panel discussion, film screening, etc.)
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visit to the learning studio (Creative space, Something on Sundays, workshop)
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use of the multi-media guide
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visit to the Art & Design Store
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visit to SHIFT restaurant
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use of public seating areas (relaxed by the fireplace, upstairs by the windows)
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