City of El Paso Athletic Facility Customer Survey Question Title * 1. Which athletic field are you rating? Question Title * 2. Rate the quality of the following: Poor Fair Good Excellent N/A Athletic field turf and landscape Athletic field turf and landscape Poor Athletic field turf and landscape Fair Athletic field turf and landscape Good Athletic field turf and landscape Excellent Athletic field turf and landscape N/A Park furniture Park furniture Poor Park furniture Fair Park furniture Good Park furniture Excellent Park furniture N/A Restrooms Restrooms Poor Restrooms Fair Restrooms Good Restrooms Excellent Restrooms N/A Shade Shade Poor Shade Fair Shade Good Shade Excellent Shade N/A Cleanliness of facility Cleanliness of facility Poor Cleanliness of facility Fair Cleanliness of facility Good Cleanliness of facility Excellent Cleanliness of facility N/A Lighting Lighting Poor Lighting Fair Lighting Good Lighting Excellent Lighting N/A Concessions at athletic fields Concessions at athletic fields Poor Concessions at athletic fields Fair Concessions at athletic fields Good Concessions at athletic fields Excellent Concessions at athletic fields N/A Question Title * 3. How often do you visit the athletic field you are rating? Daily 2-3 times per week Weekly 2-3 times per month Monthly Quarterly Annually Question Title * 4. Would you recommend this athletic field to a family or friend? Yes No Question Title * 5. Rate the service you received from staff: Poor Fair Good Excellent N/A Knowledgeable Knowledgeable Poor Knowledgeable Fair Knowledgeable Good Knowledgeable Excellent Knowledgeable N/A Professionalism Professionalism Poor Professionalism Fair Professionalism Good Professionalism Excellent Professionalism N/A Attention to detail Attention to detail Poor Attention to detail Fair Attention to detail Good Attention to detail Excellent Attention to detail N/A Willingness to help Willingness to help Poor Willingness to help Fair Willingness to help Good Willingness to help Excellent Willingness to help N/A Overall impression Overall impression Poor Overall impression Fair Overall impression Good Overall impression Excellent Overall impression N/A Question Title * 6. How can we improve the athletic field you are rating? Question Title * 7. Please enter your zip code. Question Title * 8. Rate your experience using the online reservation form: Poor Fair Good Excellent N/A Ease of use Ease of use Poor Ease of use Fair Ease of use Good Ease of use Excellent Ease of use N/A Easy to understand Easy to understand Poor Easy to understand Fair Easy to understand Good Easy to understand Excellent Easy to understand N/A All information was included All information was included Poor All information was included Fair All information was included Good All information was included Excellent All information was included N/A Easy to access Easy to access Poor Easy to access Fair Easy to access Good Easy to access Excellent Easy to access N/A Done