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City of Oakwood Resident Communication Survey

The survey requests feedback on various communication methods, including newsletters, the city website, social media, and print publications. By identifying which channels are most effective, the City can tailor its outreach to ensure important information is delivered clearly, quickly, and in the formats residents value most.
1.How well informed do you feel about City news, events, and services?
2.Why do you feel this way?
3.How often do you actively look for updates from the City?
4.Which ONE source do you trust most for accurate City information?
5.What is your preferred way to receive City updates? (Select up to two)
6.How often would you prefer to receive general City updates?
7.Would you sign up for a City text message alert system for urgent notifications (e.g., road closures, emergencies)?
8.When looking for City information, how likely are you to visit the City website?
Very likely
Somewhat likely
Neutral
Not very likely
Not likely at all
9.When looking for City information, how likely are you to check the City’s social media pages?
Very likely
Somewhat likely
Neutral
Not very likely
Not likely at all
10.Which ONE improvement would most improve City communication?
11.Which types of City information are most important to you? (Select all that apply.)
12.How do you prefer to receive information from the City?
13.How satisfied are you with the clarity of City communications?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
14.How satisfied are you with the timeliness of City communications?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
15.Have you ever missed an important City update?
16.What did you miss?
17.Do you follow any of the City’s social media accounts?
18.How often do you visit the City website?
19.What information is hardest to find on the City website?
20.How do you currently receive urgent or emergency information? Select all that apply
21.What types of urgent alerts would you want included in a City text system?
22.How likely are you to attend City public meetings if notified in advance?
Very likely
Somewhat likely
Neutral
Not likely
Not at all likely
23.How would you prefer to provide feedback to the City?
24.What would make you more likely to engage with City communications?
25.How did you hear about this survey?
26.How long have you lived in Oakwood?
27.Age group:
28.Do you have children in your household?
29.Is there anything else you want the City to know about how you prefer to receive information?