1.What was the main reason for your visit today?

File or manage an unemployment claim

Finding training or education opportunities

Need help finding a job

Access Employer services

Learn about programs or benefits

Other (please specify)

2.Were you able to find what you were looking for?

Yes

No (Please describe what you are looking for)

3.How easy was it to find the information or services you needed?

Very easy

Somewhat easy

Neutral

Somewhat difficult

Very difficult

4.Was the information on the website clear and easy to understand?

Yes

No (please specify)

5.What device are you using today?

Smartphone

Tablet

Laptop/Desktop

Other (For example, Smart TV, gaming console, public kiosk, assistive device – please specify)

6.How satisfied are you with your experience today?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

7.Do you have any suggestions to improve the website or your experience? (For example, was anything hard to find, unclear, or not working?)