Attended Automation

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* 1. How many years have you been on your automation journey?

Less than 1 year

1-2 years

3-4 years

5 years or more

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* 2. Does your unattended automation need a human-in-the-loop?

Yes

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* 3. In implementing attended automation, what would be the primary benefit?

Reduce unattended bot error

Improve human efficiency

Improve customer experience

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* 4. What is your experience with attended automation?

Benefiting only from rules-based unattended automation

Benefiting only from ML informed unattended automation

Have engaged ML informed attended automation in the last 12 months

Benefiting from integrated ML informed unattended and attended automation

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* 5. What is the maturity cycle of your automation?

Data

Information

Knowledge

Wisdom

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* 6. What outcome do you most desire from attended automation?

Reduce Cost

Improve Productivity

Improve Worker/Customer Experience

Improve Revenue

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* 7. If at all, how are you benefiting from collective intelligence?

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* 8. What is your industry?

BFSI

Retail

Agriculture

Manufacturing

Consumer Electronics

Aerospace/Automation

FMCG/CGP/Food/Bev

Government/Public Service Enterprise

Life Sciences/Pharma/Health/Chemical

Consumer Information/Media/Telecommunications

Solution provider to B2C organization

Other

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* 9. What is your job title?

C-Level

EVP/SVP/VP/MD

Executive Director/Director/GM

Manager

Other

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* 10. What is your job function?

Finance

Human Resources

Information/Technology

Marketing

Operations

Other

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* 11. What is your region?

North America

South America

Europe

Middle East/North Africa

Subsaharan Africa

Asia Pacific

Global