Purple Orange survey: tell us about the quality of your supports

This survey is for people who receive funded supports through the National Disability Insurance Scheme (NDIS). This survey is confidential and will not ask for any personal details beyond some key demographic information. This information is important to us for our research and policy advocacy surrounding this important topic. Please answer as honestly as possible as it is only through collecting your stories and gathering greater levels of data that we can move towards systemic change for the disability community.

Question Title

* 1. What is your age?

Question Title

* 2. What is your sex?

Male

Female

Other

Question Title

* 3. How is your NDIS plan managed?

Self Managed

Plan Managed

Agency Managed

Question Title

* 4. Do you have funding for support coordination? If yes please tell us a bit about your experience with using support coordination services

Question Title

* 5. Please tell us in your own words about the quality of care you have received in your funded disability supports

Question Title

* 6. Please tell us in your own words anything that makes you feel unsafe as a result of the quality of care you receive in your funded disability supports

Question Title

* 7. Please tell us if you have ever had an issue in the past regarding the quality of your supports that was resolved (e.g. how did you change things, and did anyone help you with this process?)

Question Title

* 8. Please tell us the steps you think you would take about raising an issue with service providers relating to the quality of care you receive

Question Title

* 9. Please select from below any of the following options that are applicable to you:

Support staff not arriving despite a booking being made

Support staff who are the opposite gender to that which I requested

Support staff who have refused to perform certain tasks relating to my care

Feeling unsafe because of the quality of services I am receiving

Feeling like I have no options but to accept the services I am currently receiving

Being told by an agency that no support staff are available to cover a shift

Question Title

* 10. Please tell us anything else you feel is relevant to the level of quality and safety you feel you receive in your funded disability supports

Thank you for participating in this survey. We acknowledge that this survey covers a heavy topic that could be distressing for some respondents. If you need to speak to someone, please ring Lifeline on 13 11 14. But please stay hopeful. We created this survey because we think that by sharing stories and experiences we can bring about change.