* 1. How well do people/communities understand what Mass Access/local cable access channels offer?

* 2. On a scale of 1 to 10, how well do you think the following know Mass Access or the local cable access channels?

  Not at all Very well known
Municipal governments
Beacon Hill
Massachusetts media
General public

* 3. Do you think residents understand the benefits of HD local cable programming?

* 4. Please rank the following potential public affairs goals for MassAccess based on how important you think they are:

  Not at all important Extremely important
Increasing the number of viewers of local programming
Creating transparency around services MassAccess offers
Repairing MassAccess' reputation and addressing opponents
Gaining supportive/allied organizations

* 5. How do you feel the general public generally views MassAccess or community media stations?