Service Provider Survey

Help us work together better by telling us about your experiences at the York Region Centre for Community Safety. We like to know how our services are helpful, and where we need to improve. This is an anonymous survey. Please do not put your name on the form.  [Please complete this survey on a computer if handwriting creates privacy concerns]

* 1. Are you an onsite or offsite partner at the York Region Centre for Community Safety?

* 2. Do you have access to the hub database?

* 3. Please rate your agreement with each statement below by checking the most appropriate box

Thinking about my work at York Region Centre for Community Safety:

  Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
Overall, I have a strong working relationship with onsite Hub partners
Overall, I have strong working relationships with offsite community partners and organizations
I understand how to refer clients to the right service at the right time.
I understand how to deal with high risk cases.
Our Hub team effectively works together to deal with high risk cases.
I am easily able to coordinate services within the Hub.
I am easily able to coordinate services outside the Hub.
The Hub model supports my capacity to offer high quality services.
There is a well managed centralized intake at the Hub.
I am satisfied with the joint/shared training and learning opportunities within the Hub.

* 4. How, if at all, has working at the Hub changed your practice?

* 5. What do you appreciate most about working at the York Region Centre for Community Safety?

* 6. Do you have any privacy concerns about how client information is shared at this Hub?

* 7. What changes or improvements would you like to see at this hub?

* 8. What are the gaps you have identified in the services for clients?

* 9. Any other comments?

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