Greater number of door-to-door rides
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More fixed-route services
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Service easier to use for seniors and people with disabilities
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Longer hours of operation
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More days of operation
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More reliable service
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Vehicles in better condition
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Lower fares
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Easier trip scheduling over the phone
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Printed schedules easier to read and understand
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More reliable on-time pickups
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More reliable drop-offs
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Easier to identify vehicles
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Better/easier wheelchair securements within the vehicles
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Better/more convenient connections with other transit services
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