Sales Experience Survey

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* Did your sales person request your VIN number at the time of purchase?

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* Were the available warranty options presented to you at the time of purchase?

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* Were you given a Customer Care Number when you notified us of the problem?

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* Did your sales person email you a warranty check-list when you called in regarding the problem?

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* Who was your sales representative and did you find them helpful in finding a solution to your problem?

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* Did your sales person inform you of the warranty decision?

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* Were you given a tracking number and estimated time of arrival of the replacement part?

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* Did the replacement part fix your problem?

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* Did your sales person notify you of the exact credit amount that you would receive?

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* Would you call H&H Auto Parts or Jet Powertrain for your future parts needs?

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