Customer Satisfaction Sales Experience Survey Question Title * Did your sales person request your VIN number at the time of purchase? Yes No Question Title * Were the available warranty options presented to you at the time of purchase? Yes No Question Title * Were you given a Customer Care Number when you notified us of the problem? Yes No Question Title * Did your sales person email you a warranty check-list when you called in regarding the problem? Yes No Question Title * Who was your sales representative and did you find them helpful in finding a solution to your problem? Question Title * Did your sales person inform you of the warranty decision? Yes No Question Title * Were you given a tracking number and estimated time of arrival of the replacement part? Yes No Question Title * Did the replacement part fix your problem? Yes No Question Title * Did your sales person notify you of the exact credit amount that you would receive? Yes No Question Title * Would you call H&H Auto Parts or Jet Powertrain for your future parts needs? Yes No Done