Horizon Reference Staff Training

We're conducting a survey to assess the effectiveness of our recent Horizon training for Reference staff. We're looking to identify any gaps in the training, and to help plan any further Horizon training support.

Question Title

* 1. After the Horizon Training, how would you rate your ability to perform the following tasks?

  Very Confident Confident Neutral Unsure Very Unsure
Logging in and customizing the Horizon desktop portal
Searching Horizon using basic search strategy for author, title, subject, and barcode:
Searching Horizon using advanced tactics such as restrictions, limits, sorting, and bookmarks:
Placing, suspending, modifying, and deleting holds:
Changing item status:
Generating reports using the item report function

Question Title

* 2. In your opinion, how could we have improved this training?

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