1. Customer Survey

The Vernon Hills Police Department would like to do a better job of serving you and other.  Please take this short 10 question survey.  Your feedback will be of great assistance to us in our effort to make continuous improvements in the quality of our services.

* 1. What was the nature of your MOST RECENT contact?

* 2. Based on your MOST RECENT contact, please rate the OFFICER on the following areas:

  Excellent Good Fair Poor Very Poor N/A
Concern
Helpfulness
Knowledge
Fairness
Solving the Problem
Putting You at Ease
Professional Conduct
Response Time
Quality of Service

* 3. Based on your MOST RECENT contact, please rate our Communications, Records, and/or Investigations Personnel on the following areas:

  Excellent Good Fair Poor Very Poor N/A
Concern
Helpfulness
Knowledge
Fairness
Solving the Problem
Putting You at Ease
Professional Conduct
Response Time
Quality of Service

* 4. How many contacts have you had with the Vernon Hills Police Department in the past 12 months?

* 5. How can we improve the quality of our service in the future?

* 8. What concerns, if any, do you have about your safety and security within the Village of Vernon Hills?

* 10. Please tell us about yourself:

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