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Palo Alto Swim & Sport Annual Survey (2025)
Thank you for taking the time to provide feedback on your experience at Palo Alto Swim and Sport.
We're always looking to improve our services and we value your input. The more information you provide, the better we can serve you. Thank you again!
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1.
How did you hear about us?
(Required.)
Google search
Posters and flyers in the lobby
Google advertisements
Facebook
Enjoy Catalog
City of Palo Alto Website
Word of mouth
Other (please specify)
*
2.
Overall, how satisfied are you with our Lifeguards?
(Required.)
Extremely satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Extremely dissatisfied
(Please tell us more about your experience)
*
3.
Overall, how satisfied are you with our level of communication at Palo Alto Swim & Sport?
(Required.)
Extremely satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Extremely dissatisfied
(Please tell us more about your experience)
*
4.
Overall, how satisfied are you with our online presence and website experience?
(Required.)
Extremely satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Extremely dissatisfied
(Please tell us more about your experience)
*
5.
Overall, how satisfied are you with the front desk customer service?
(Required.)
Extremely satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Extremely dissatisfied
(Please tell us more about your experience)
*
6.
Overall, how satisfied are you with our water quality consistency in the pools?
(Required.)
Extremely satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Extremely dissatisfied
(Please tell us more about your experience)
*
7.
Overall, how satisfied are you with deck and general cleanliness of the facility outside?
(Required.)
Extremely satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Extremely dissatisfied
(Please tell us more about your experience)
*
8.
Overall, how satisfied are you with locker rooms and showers in terms of cleanliness, amenities and space?
(Required.)
Extremely satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Extremely dissatisfied
(Please tell us more about your experience)