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Hello. Thank you for taking the Virginia Hospital & Healthcare Association’s (VHHA) Member Feedback Survey. As a professional working in a Virginia health system, your response to this brief survey will be used to help VHHA in its continued work to support member hospitals and health systems.

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* 1. First, regardless of how much or little you know about VHHA, we’d like you to rate VHHA on a scale of 1-10 based on how likely you would be to recommend VHHA and its services to colleagues. A score of 10 means you have a very positive view of VHHA and would be very likely to recommend us to a colleague. A score of 1 means you have a negative view of VHHA and would not recommend us to a colleague.

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* 2. Next, please indicate the type of organization where you work (response required).

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* 3. Through your work as a hospital or health system team member, or with an organization that supports hospitals, what is your level of awareness of the Virginia Hospital & Healthcare Association (VHHA) and the support services it provides to hospitals, health systems, and their staff? Are you:

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* 4. From the list below, please select any VHHA board or committee that you are currently engaged with? (Please select all options that apply)

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* 5. What industry-related topics are of most interest or concern to you right now? (Please select all options that apply)

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* 6. For the next series of questions, please think about VHHA’s functions and assign your satisfaction rating to each using a scale of 1-5 with 5 being very satisfied and 1 being very unsatisfied. Please respond N/A if you don’t have a rating in that area. You are also welcome to offer any additional feedback in the space provided.



Public policy advocacy

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* 7. Regulatory affairs

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* 8. Data analytics

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* 9. Communication to members

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* 10. Payor relations and financial services

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* 11. VHHA Foundation grant programs

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* 12. VHHA Solutions offerings to members

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* 13. Quality and safety improvement/VHHA Center for Healthcare Excellence

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* 14. Educational offerings, programs, and events

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* 15. VHHA emergency management services

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* 16. VHHA workforce development initiatives

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* 17. VHHA provides public and member-only data dashboards and tools that track a range of metrics on topics including health care quality, patient experience, behavioral health, community and population health, and much more. Have you ever used any of the public or member-only dashboards and data tools available to VHHA members?

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* 18. If yes, which VHHA data tools have you used?
(Please indicate N/A if you have not used any data tools)

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* 19. Have you participated in any VHHA events or conferences in the past several years?

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* 20. Have you participated in any VHHA webinars or conference calls in the past several years?

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* 21. If you answered yes to either of the previous two questions, please list the VHHA events you’ve participated in.
(Please indicate N/A if you have not participated in events)

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* 22. If you have not participated in any VHHA events over the past several years, why not?

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* 23. Which, if any, of the following VHHA content do you currently receive or engage with (please designate any that apply)?

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* 24. Thinking about the past 12 months, how satisfied are you with the work of VHHA in support of hospital members?

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* 25. In your view, what more can VHHA do to improve its services and offerings to enhance value for hospital members and their staff?

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* 26. Please provide any additional comments here.

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* 27. Please provide your name, job title, and e-mail address so we may follow-up with you if necessary.
(requested but optional)

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